"My daughter and I were driving from MN to AZ and chose to make a stop in Santa Fe. We loved it. The Mystic was clean, comfortable and a fun chill environment. Live music, delicious breakfast, comfortable common areas, we enjoyed it. Loved the decor and unique touches too. The gated entrance was appreciated as well. I found I love having my car parked right outside my door. So convenient. Staff were all friendly and helpful. Would stay again and recommend to others."
"This is a very well taken care of hotel. The rooms are very clean, the shower is awesome! The beds are so very very very comfortable. We felt very safe and it's very quiet. Can't wait to stay here again!"
"Property due for a renovation. Staff did their best, kudos. Lots of noise through the walls, hvac is old with the cumbersome vented wall units, loud and room was overly hot, pillows not comfortable. Coffee maker broken in room, some items out at breakfast which was so-so. This local is close to Scottsdale plaza and restaurants, have stayed at more modern Best Westerns with better amenities so judging against that and value for price."
Quality Inn & Suites Albuquerque North near Balloon Fiesta Park
2/10 Terrible
"We ended up cutting our stay short because the beds were extremely uncomfortable and plainly just wore out.
After our 1st night we asked the front desk if there were any rooms with better mattresses and were given a key to check the beds in another room that had, what we were told, was the "best" they had available. Unfortunately these beds were not in any better condition than what we were already in.
After considering just how uncomfortable we were the night before and the poor condition of many other things we saw around the hotel (burnt out lights, cloudy pool & hot tub, hallway that smelled like a brewery and the noisy guests you could hear through the walls at 3am), we decided to cut our losses and paid to move to another hotel.
We have stayed at this Quality Inn location a few times over the past several years and are completely disappointed at how much the quality of this facility has fallen. Considering this, I doubt we wil ever be back.
Staff members we spoke with said we are not the only customers that have mentioned have far the quality has fallen and encouraged us to make it known just how we felt.
btw... attached is a photo of the notice posted on the pool door. Probably a typo, but seeing an "incontinence" note like this doesn't make a guest feel comfortable...
"
"This property is pretty old and worn down. They’ve tried to spruce it up with a paint job, but it’s extremely dated and in need of repairs. The staff was friendly."
After visiting Ortiz Mountain Community Library, make a plan to see the other sights and activities in Madrid. Experience the area's art scene and museums.
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