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ZiOne Luxury Hotel Cartagena
3.5 star property

Comfortable hotel, walk to Bocagrande Beach
your current months are May, 2024 and June, 2024.
May 2024
June 2024

ZiOne Luxury Hotel Cartagena

Photo gallery for ZiOne Luxury Hotel Cartagena

Terrace/patio
Front of property - evening/night
Down duvets, minibar, in-room safe, desk
Restaurant
Superior Room with living Room | Bathroom

Overview of ZiOne Luxury Hotel Cartagena

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001
  • Popular LocationBocagrande Beach3 min walk
  • Popular LocationClock Tower5 min drive
  • Popular LocationCartagena de Indias Convention Center5 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)20 min drive
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Room options

View all photos for Superior Room with living Room

Superior Room with living Room

Superior Room with living Room

Highlights

Deck/patio
Garden
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Garden
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool, pool loungers
Holiday Inn Express Cartagena Bocagrande, an IHG Hotel
Pool
Breakfast included
Pet-friendly
Parking included
8.4 out of 10, Very good, (1000)
The price is AU$222
per night
28 Apr - 29 Apr
Holiday Inn Express Cartagena Bocagrande, an IHG Hotel

About the area

Cartagena

Located near the beach, ZiOne Luxury Hotel Cartagena is in Bocagrande, a neighbourhood in Cartagena. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Naval Museum Cartagena and Caribbean Naval Museum are also worth visiting.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Bocagrande Beach - 3 min walk
  • Castillo Grande Beach - 8 min walk
  • El Laguito Beach - 10 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive

Restaurants

  • Restaurante Dunia - 3 min walk
  • Cilantro Cevicheria & Restaurant - 3 min walk
  • El corral Bocagrande - 2 min walk
  • Arepas Pues - 2 min walk
  • Dolce & Salato - 1 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel located in Bocagrande
ZiOne Luxury Hotel Cartagena is located close to Bocagrande Beach, and provides a free breakfast buffet, an airport shuttle and a poolside bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and a garden.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information
  • A front desk safe, a TV in reception and a lift
  • Guest reviews give good marks for the helpful staff
Room features
All 51 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • 51-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 14 floors
  • Building
  • Built in 100
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 51-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Property Registration Number RNT 60221

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ZiOne Luxury Hotel Cartagena?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at ZiOne Luxury Hotel Cartagena on 28 Apr 2024 start from AU$173.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ZiOne Luxury Hotel Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZiOne Luxury Hotel Cartagena?

Self-parking is free at this property.

What time is check-in at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ZiOne Luxury Hotel Cartagena?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does ZiOne Luxury Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ZiOne Luxury Hotel Cartagena located?

Located in Bocagrande, this hotel is within a 5-minute walk of Centro Comercial Nao and Bocagrande Beach. Rio Cartagena Casino and Castillo Grande Beach are also within 10 minutes.

ZiOne Luxury Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 375 reviews" "
Rating 8 - Good. 108 out of 375 reviews" "
Rating 6 - Okay. 56 out of 375 reviews" "
Rating 4 - Poor. 26 out of 375 reviews" "
Rating 2 - Terrible. 34 out of 375 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, Stamford

Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Monya

Liked: Cleanliness, staff & service, property conditions & facilities
Area in which the hotel is very busy. I said on the 4th floor and could hear street noise so if you aren't willing to deal with that it might not be the hotel for you. Every thing is very close the beach is a 5 minute walk literally 2 blocks away, there are restaurants, street vendors, food, pharmacies all within walking distance. Taxis drive by every 1-2 minutes very convenient.
Stayed 6 nights in Apr 2024

8/10 Good

Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay overall. The pool bar didn't have much there and there were some expensive fees I wasn't made aware of when I booked the hotel. It was very clean and the restaurant and pool were nice. I felt safe the whole stay.
Stayed 4 nights in Mar 2024

8/10 Good

Leroy

Stayed 3 nights in Jan 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La personas en el restaurante pueden ser mas amable. A la hora de antender las mesas y los desayunos no fueron de nuestro agrado. Si veria sido mejor la atención me hubiera quedado mas tiempo.
Stayed 2 nights in Dec 2023

2/10 Terrible

Darrel, Newark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Unsatisfactory service. Not in compliance with expedia. Very deceptive business practices. The hotel wanted to make charges unauthorized fees for guest and family. Requested funds back and went to another hotel. No hot water as well. I would not recommend this hotel. Very fraudulent business practices. Management very professional. Rooms were outdated and small. Didn't feel safe in the hotel. Highly recommend to not stay here. This hotel needs to be removed off of every platform.

2/10 Terrible

Darrel, Newark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Unsatisfactory service. Not in compliance with Expedia. Very deceptive business practices. Lastly the hotel wanted to make charges unauthorized fees for guest and family. Requested funds back and went to another hotel. I would not recommend this hotel. Very fraudulent business practices. Expedia does authorize this business activity(AS PER CONVERSATION) This hotel needs to be investigated for the scamming and fraudulent activity. Things were amazing when this location first opened... New management and service is needed.
Stayed 3 nights in Oct 2023

6/10 Okay

Margarita

Disliked: Cleanliness, property conditions & facilities
We took taxi numerous times, and no one could find the location of this hotel. The location is good, but room had no windows, it was dark all the time.
Stayed 3 nights in Jul 2023

8/10 Good

Huberth

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable hotel with great rooftops view, just one block from the beach
Stayed 2 nights in Jul 2023

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
Lied about the patio. Just a 2nd room with a couch no windows no doors. Had some kind of bugs in the room maybe ants not sure. Staff didnt even come check. Overall horrible. Would not recommend at all. Been to Colombia 11 times and this is the bu far the worst hotel in colombia. Staff was polite but hotel is super trashed and rip off for the price. Don't fall for patio upgrade like i did. Can't even see outside, zero windows, no doors to the outside, just another small storage room with a couch and some flowers. Totally not worth a penny on a upgrade unless you just want to look at 3 walls and some flowers while getting ate up by some weird bugs.
Stayed 5 nights in Jul 2023