"Beautiful property in prime location. You are walkable to everything. Close to the action but quiet neighborhood. Staff was so friendly and wonderful people. I forgot my makeup bag and cleaning staff rushed out to bring it. I’ve never had a hotel do that when I left something behind. The hotel massage at the their spa was one of the best massages I ever had. Wonder wonderful. Concierge service was very helpful with booking tours and transportation ensuring the best and fair pricing. Would definitely stay again. Thank you Bastión."
"It was an okay stay. The bellman at the front, Alberto, was really nice and made my stay better. He was the nicest. The other staff, in my opinion, not so pleasant. The hotel is in a good spot in Bocagrande, within walking distance of many restaurants and money exchange spots also the hotel is pretty clean and tidy "
"I had an amazing vacation. Everything was absolutely phenomenal! Only suggestion would be to have more bilingual staff, especially when they have a job that requires custom interaction."