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Hotel Monterrey

Photo gallery for Hotel Monterrey

Featured image
Outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Hotel Monterrey

Hotel Monterrey

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Carrera 8B, 25-103, Cartagena, Bolivar

Explore the area

  • Popular LocationClock Tower6 min walk
  • Popular LocationIndia Catalina Monument9 min walk
  • Popular LocationBocagrande Beach17 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)7 min drive

Choose dates to view prices

About this area

Cartagena

Located near the beach, Hotel Monterrey is in Cartagena Walled City neighbourhood and is connected to the convention centre. Ciudad Movil Cultural Center and Colon Theater are cultural highlights, and some of the area's attractions include Naval Museum Cartagena and Caribbean Naval Museum.

What's nearby

  • Colon Theater - 1 min walk
  • Los Pegasos Dock - 5 min walk
  • Clock Tower - 6 min walk
  • India Catalina Monument - 9 min walk
  • Bocagrande Beach - 17 min walk

Restaurants

  • BRASSERIE MONTAIGNE — 1 min walk
  • Red Knife restaurant - 3 min walk
  • Stefano's bistro - 3 min walk
  • Restaurante La Casa de Socorro - 3 min walk
  • La Laguna Azul - 3 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 7 min drive

About this property

Hotel Monterrey

Central hotel connected to the convention centre in Cartagena Walled City, walk to Clock Tower
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free English breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a rooftop terrace and a conference centre are on-site. All 30 rooms offer free WiFi, fridges and LCD TVs with cable channels. Minibars, room service and free newspapers are among the other amenities available to guests.
Hotel Monterrey offers 30 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free English breakfast available daily 6:30 AM–10 AM
  • 1 restaurant and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 22 April and 31 May.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Monterrey
Hotel Monterrey Cartagena
Monterrey Cartagena
Monterrey Hotel Cartagena
Hotel Monterrey Hotel
Hotel Monterrey Cartagena
Hotel Monterrey Hotel Cartagena

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 69 out of 160 reviews
5 - Excellent 43%
Rating 4 - Good. 65 out of 160 reviews
4 - Good 41%
Rating 3 - Okay. 19 out of 160 reviews
3 - Okay 12%
Rating 2 - Poor. 7 out of 160 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 160 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and respectful. The Hotel is a pretty colonial building and is clean and well-kept. I was initially given a room where the AC wasn't working but the front desk was quick in giving me another room. I'm not sure if because of the room price, but my room was facing a Hotel construction right next to it, where laborers are present during the day time and could see me whether in clothes or naked. I did not care but I believe that females or males who prime for privacy should take this into consideration. Another information for any travelers who consider meeting anyone (either local or another visitor) and eventually bringing into your room. The hotel will charge additional 100K pesos (about 26 dollars - Sept 2021) for each individual regardless the amount of time spent. My room cost me $50 per day, so that would be half of what I paid. I personally did not bring anyone because I met friends there, but I found those charges abusive just because Cartagena (Colombia in general) is known for its legal prostitution (therefore the hotel wants to earn from you as well). The breakfast is simple (but I find it fair based on how much I paid for the hotel): 2 eggs, 1 plate of tropical fruits, 1 plate with some bread, coffee and 1 glass of orange juice. The servers were always very genuine and respectful and I left them good tips.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was above excellent! The accommodations were incredible! I would always stay there!!!
Stayed 6 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed march 15th, 2020. The shower was warm. I was so happy to end my trip with a warm shower. No other showers on my trip to Colombia had warm water. It was great! Room was clean. Bed very comfortable. Nice sheets and bedding. The staff was wonderful. Front desk speaks english. The rooftop is big and had a great view. You can order drinks up there. Order the coconut lemonade! The pool is small but perfect for cooling off. Lots of places to sit or lay up there. Great location. You can walk anywhere in the city. This is right in the middle of it all.
Stayed 2 nights in Mar 2020

3/5 Okay

Stayed 4 nights in Jan 2020