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Hotel Costa del Sol

Photo gallery for Hotel Costa del Sol

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2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
TV

Overview of Hotel Costa del Sol

Hotel Costa del Sol

2.5 out of 5
Guests rated this property 2.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Bocagrande Crra 1a No.9 18, Novena esq., Cartagena, Bolivar

Explore the area

  • Popular LocationCastillo Grande Beach3 min drive
  • Popular LocationCartagena de Indias Convention Center4 min drive
  • Popular LocationFuerte Pastelillo6 min drive
  • AirportCartagena (CTG-Rafael Nunez Intl.)11 min drive

Choose dates to view prices

About this area

Cartagena

Located on the beach, Hotel Costa del Sol is in Bocagrande neighbourhood and is connected to the convention centre. Los Pegasos Dock and Cartagena Fishing Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Bocagrande Commercial Center and Centro Comercial Nao. Naval Museum Cartagena and Caribbean Naval Museum are also worth visiting.

What's nearby

  • Castillo Grande Beach - 3 min drive
  • Caribbean Naval Museum - 4 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • Colon Theater - 4 min drive
  • Fuerte Pastelillo - 6 min drive

Restaurants

  • El Alicante — 1 min walk
  • La Sevillana — 1 min walk
  • Chef Julian - 4 min walk
  • Gokela - 5 min walk
  • Juan Valdez Café - 7 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 11 min drive

About this property

Hotel Costa del Sol

Beachside hotel with 2 indoor swimming pools
Spend the day playing on the beach then return to dine at one of Hotel Costa del Sol's 2 restaurants. All 250 rooms offer 24-hour room service, TVs with cable channels, and showers.
Hotel Costa del Sol offers 250 forms of accommodation with air conditioning. Cable televisions are provided. Bathrooms include a shower. Housekeeping is provided on a daily basis.
2 indoor swimming pools are on site along with an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • On-site parking options include a garage

Food and drink

  • 2 restaurants and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • 2 indoor pools
  • Outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property registration number 5429

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Costa del Sol Cartagena
Hotel Costa del Sol Cartagena
Hotel Costa Sol Cartagena
Costa Sol Cartagena
Hotel Costa del Sol Hotel
Hotel Costa del Sol Cartagena
Hotel Costa del Sol Hotel Cartagena

Frequently asked questions

Overall score and ratings

2.3
Rating 5 - Excellent. 17 out of 234 reviews
5 - Excellent 7%
Rating 4 - Good. 27 out of 234 reviews
4 - Good 12%
Rating 3 - Okay. 50 out of 234 reviews
3 - Okay 21%
Rating 2 - Poor. 49 out of 234 reviews
2 - Poor 21%
Rating 1 - Terrible. 91 out of 234 reviews
1 - Terrible 39%

2.4/5

Cleanliness

2.6/5

Staff & service

3.2/5

Amenities

2.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price and location
Stayed 2 nights in Oct 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo peor hotel en Bocagrande - facilmente !!!
Horrible. Habitacion super vieja. la cerradura en la puerta no se funciono. comida en el restaurante asqueroso. super frio siempre con aire acondicianado a 18 grados y no puedes cambiarlo. 40 minutos por el check in. 30 minutos por el check out. Lo peor hotel en Bocagrande. La unica cosa buena fuera las piscinas y ya !!
Stayed 3 nights in Jun 2021

1/5 Terrible

Stayed 6 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021