Hotel Casa San Agustin
4.5 star property

Luxury Colonial hotel, walk to Clock Tower
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Casa San Agustin

Photo gallery for Hotel Casa San Agustin

2 bars/lounges, poolside bar
Property amenity
View from property
Deluxe Room
Free daily cooked-to-order breakfast

Overview of Hotel Casa San Agustin

VIP Access
9.8

Exceptional

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Spa
The price is AU$929
Price available on 3/4/2024

Explore the area

Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001
  • Popular LocationClock Tower3 min walk
  • Popular LocationWalls of Cartagena5 min walk
  • Popular LocationCartagena de Indias Convention Center9 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)19 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Deluxe Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2016
Ceiling fan
Frette Italian bed sheets
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Prestige)

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 170 sq m
  • Sleeps 4
  • 2 King Beds

Premium Suite

cleanliness

Highlights

Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2016
Premium bedding
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite (del Virrey)

cleanliness

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 184 sq m
  • Sleeps 4
  • 2 King Beds

Junior Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2016
Premium bedding
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cartagena

Hotel Casa San Agustin is located in Cartagena Walled City, a neighbourhood in Cartagena, and is near the airport and by the sea. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira.

What's nearby

  • Clock Tower - 3 min walk
  • Bolivar Square - 5 min walk
  • Walls of Cartagena - 5 min walk
  • Cartagena de Indias Convention Center - 9 min walk
  • San Felipe de Barajas Castle - 2 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive

Restaurants

  • Restaurante Candé - 2 min walk
  • Amaretto - 2 min walk
  • Buena Vida - 1 min walk
  • Pezetarian - 2 min walk
  • San Valentín Restaurante - Bar - 2 min walk

About this property

Hotel Casa San Agustin

Luxury historic hotel revitalised in 2016 and located in Cartagena Walled City
Close to Clock Tower and Cartagena de Indias Convention Center, Hotel Casa San Agustin provides free cooked-to-order breakfast, a poolside bar and a rooftop terrace. Treat yourself to a massage, a manicure/pedicure or a facial at Aurum Spa, the on-site spa. The on-site Latin American cuisine fine-dining restaurant, Alma, features garden views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A front desk safe, free newspapers and a ballroom
  • Wedding services, concierge services and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Casa San Agustin include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Frette Italian sheets, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Designer toiletries, showers and hairdryers
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, free infant beds and ceiling fans

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alma

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • Lift

More

  • 3 floors
  • Ballroom
  • Building
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - November 2016

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 290000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travellers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travellers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 110000 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 290000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Does Hotel Casa San Agustin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Casa San Agustin?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Casa San Agustin on 3 Apr 2024 start from AU$929.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa San Agustin?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Casa San Agustin?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa San Agustin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 110000 per vehicle applies.

Where is Hotel Casa San Agustin located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of University of Cartagena and Clock Tower. Walls of Cartagena and Cartagena de Indias Convention Center are also within 15 minutes.

Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 305 out of 335 reviews" "
Rating 8 - Good. 20 out of 335 reviews" "
Rating 6 - Okay. 5 out of 335 reviews" "
Rating 4 - Poor. 4 out of 335 reviews" "
Rating 2 - Terrible. 1 out of 335 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Mauro

cool
Stayed 2 nights in Jan 2024

10/10 Excellent

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely flawless from beginning to end! If you are a traveler who can appreciate a unique, historic, incredibly designed, beautifully intimate hotel with spectacular facilities (restaurants, bar, spa, tea room) and exceptionally responsive staff, this is your hotel of choice in Cartagena. We chose this hotel to round out two weeks in South America and it was perfect for a bit of shopping, sight-seeing, culture, and exceptional food. We didn’t leave the walled city and spent a lot of time just around the hotel because it was so enjoyable - like you were staying at a friend’s house and not just a hotel. The staff give great area recommendations and really care about your experience while staying there. Can’t say enough good things down to the most comfortable bed and cool bathroom, etc etc. 2-3 nights here would be a delight for even the most sophisticated traveler.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cynthia, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the most beautiful hotel I have ever stayed in. The hotel and my room (Junior Suite) were amazing. Even better than the pictures. The service was also top notch and memorable. I saved a bit on my lodging expenses in Medellin and Santa Marta to ensure that I could splurge on this hotel in Cartagena. This was the best decision I made. This place was worth every penny.
Stayed 3 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wyndell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the employees were great, i.e. friendly, helpful and courteous.
Stayed 5 nights in Dec 2023

10/10 Excellent

Ismir, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, 5-star, located in the mids of old town.
Stayed 1 night in Dec 2023

4/10 Poor

ANDREW

Stayed 3 nights in Dec 2023

10/10 Excellent

Dorian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, beautiful and the staff was amazing. My only warning would be to those who get a room with balcony windows towards the street because the area gets very lively at night.

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5