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El Claustro Hotel House
2.5 star property

Comfortable Colonial hotel, walk to Walls of Cartagena
your current months are May, 2024 and June, 2024.
May 2024
June 2024

El Claustro Hotel House

Courtyard
Exterior
In-room safe, blackout curtains, free WiFi, bed sheets
Standard Apartment, 2 Bedrooms, Balcony
Interior entrance

Overview of El Claustro Hotel House

Reviews
6.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Calle Estanco del Aguardiente No. 5-63, Centro Historico, Cartagena, Bolivar, 130001
  • Popular LocationWalls of Cartagena3 min walk
  • Popular LocationClock Tower7 min walk
  • Popular LocationCartagena de Indias Convention Center12 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)9 min drive
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Room options

View all photos for Superior Quadruple Room, 2 Queen Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Quadruple Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Large Single Bed

Standard Single Room, 1 Large Single Bed

Standard Single Room, 1 Large Single Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 7 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms, Balcony

Standard Apartment, 2 Bedrooms, Balcony

Standard Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
Cable channels
Daily housekeeping
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$107
per night
3 May - 4 May
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About the area

Cartagena

El Claustro Hotel House is located in Cartagena Walled City, a neighbourhood in Cartagena, and is near the airport and near the beach. Walls of Cartagena and Clock Tower are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Walls of Cartagena - 3 min walk
  • Bolivar Square - 6 min walk
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 12 min walk
  • San Felipe de Barajas Castle - 4 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 9 min drive

Restaurants

  • Buena Vida - 3 min walk
  • Restaurante Alma - 2 min walk
  • Espiritu Santo Restaurante - 4 min walk
  • La Esquina del pan de Bono - 3 min walk
  • Tabetai Sushi Bar - 4 min walk

About this property

El Claustro Hotel House

Hotel located in Cartagena Walled City
El Claustro Hotel House is located close to Clock Tower and Walls of Cartagena, and provides a terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with laundry facilities and a business centre.
You'll also find perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), concierge services and luggage storage
  • Coffee/tea in reception, 3 meeting rooms and a 24-hour front desk
Room features
All guest rooms at El Claustro Hotel House feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • 24-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available for a fee
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Building
  • Colonial architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

El Claustro Hotel House Cartagena
El Claustro Hotel House
El Claustro House Cartagena
El Claustro House
El Claustro Hotel House Hotel
El Claustro Hotel House Cartagena
El Claustro Hotel House Hotel Cartagena

Frequently asked questions

Is El Claustro Hotel House pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Claustro Hotel House?

Self-parking is free at this property.

What time is check-in at El Claustro Hotel House?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at El Claustro Hotel House?

Checkout is at noon.

Where is El Claustro Hotel House located?

Located in Cartagena Walled City, this hotel is within a 5-minute walk of University of Cartagena and Walls of Cartagena. Clock Tower and Cartagena de Indias Convention Center are also within 15 minutes.

El Claustro Hotel House Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 64 reviews" "
Rating 8 - Good. 22 out of 64 reviews" "
Rating 6 - Okay. 13 out of 64 reviews" "
Rating 4 - Poor. 10 out of 64 reviews" "
Rating 2 - Terrible. 7 out of 64 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

sandra

Liked: Cleanliness
Disliked: Room comfort
All the rooms have full type bed, when they say in the website "queen" size bed. Never stay there again
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
What a dump! Tiny room with a hard bed... what else do I have to say?
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
There is a school, gallery, coffeeshop, and chapel all within the courtyard or on the different levels of the El Claustro House which I found fun to explore. The hotel rooms are incredibly small and at the top level (3rd floor). I was traveling alone, but the room would have been too small for two people. The staff was not particularly friendly or helpful.
Stayed 3 nights in Jul 2019

4/10 Poor

Winston, Miami

Disliked: Cleanliness, amenities, property conditions & facilities
Nice historical multi-use building in need of repairs and updating. Rooms have suffered from shoddy repairs over the years. I’ll fitting doors. Shelves falling off walls. Ceiling caving in. Ants. Tiny light weight safe, not attached to anything! Reception does not answer phone. Light bulb went out and was never replaced. A/C died and had to change room. Rooms were not cleaned properly-had hair. dusty shelves and wardrobes. Broken toilet seat and cover. Nice bathroom sinks but plumbing underneath detached and water leaked all over floor. Eggs for breakfast EVERYDAY! It’s not a buffet, and you only get 2 slices of bread and slivers of fruit. Tables so small in dining room, I had to sit sideways. This could be a really great place with repairs, upgrades and attention to cleanliness and repairs in rooms. Basic and rustic accommodation could be nice. El Claustro has great potential but it needs more vision, repairs, upgrading and investment in the rooms, considering the numerous great alternative hotels. PLUS, I see that many people have complained about the same things, even mentioning specific rooms that I stayed in, but nothing was done.
Stayed 8 nights in Jul 2019

8/10 Good

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very centric the down side is that is somewhat a school as well so can't sleep late due to noice
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

The room was very small and just the bed. No night table or chairs. The art rooms, the garden, the public areas were very nice.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! It was in a perfect location, close to everything, with wonderful staff. Walking distance to all major attractions and such a cool building.
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in May 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice feeling to this place.
The place was an awesome place to stay. My wife and I had a small room that used to be a nuns quarters. That is why it's a bit small. Also because it were small the air conditioner gave my wife a cough as it was blowing on her all night. Even though it were small we were able to move the small refrigerator towards the door and open our suitcases so at least it was not as small as the Santa Alejandria Hotel's room we stayed in where we had no room to open things. We spent 3 nights here because it was such a nice historic building that was huge. Had a 3rd story terrace where we could smoke and have a drink. Breakfast was delivered by great staff and was a decent simple breakfast of fruit, coffee, eggs and toast. I'd spend a few days here again just for the excellent character of the place. Don't be put off by the small rooms.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute little boutique hotel! Only a few hotel rooms and the rest is an art gallery, coffee shop, school, etc. My friend and I had read about the cold water issue so were prepared for that. Although, it wasn’t that much of an issue and actually felt kind of nice since Cartagena is so hot! The room we shared was small but we didn’t mind at all because we weren’t there to enjoy the room, we spent all day everyday out and about exploring. The AC works very well which is a must in Cartagena. Most of the staff are really nice. There was a bit of a language barrier at first but meh let’s be real, that’s to be expected! EXCELLENT location! We were really happy we decided to stay in the old city and found such a good place for so little money. We’re already planning our next trips to Cartagena and will probably stay in a hostel, only to meet more peopl, but definitely would still recommend!
Stayed 4 nights in Mar 2019