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"I had a disappointing experience at Systler Hof Berlin due to the attitude of the receptionist. Unfortunately, the receptionist girl was quite unfriendly and treated me in a rude and unprofessional manner during my interaction. Hospitality starts at the front desk, and guests expect to be treated with courtesy and respect. Sadly, this was not the case during my visit. I hope the management takes this feedback seriously and improves the level of customer service at reception, as it greatly affects the overall guest experience."

"Clean room, very comfy bed, great shower and water pressure, and excellent location!"

"This is a great hotel. We’ll position near Berlin Zoo, with many shops, restaurants and transport links nearby. The U and S bahn are with minutes walk. Hotel was clean quiet, and very well presented. Didn’t use most of the facilities, but would definitely stay again. "

"Nice hotel with helpful staff Location is perfect, a lot of walking stores to shop and restaurants Will definitely stay again next time "

"Friendly and fast check in, ample and well appointed room for three people, with mini fridge. Room has nice views of the outside. Couple blocks away from underground station, and walking distance to Berlin city center. Storage room available."

"The room was impeccable, absolutely a great value. Staff was also very kind and telling guests where things are and giving their recommendations. "

"Modern, boutique-style hotel with lovely staff and incredibly fast wi-fi! 😜"

"clean room, good breakfast"

"I stayed for two weeks and overall had a very positive experience. The staff is extremely friendly, check in and check out were smooth, and the pricing is reasonable. The location is convenient, close to bus lines, with taxis always available and Uber typically just two to three minutes away. The buffet breakfast is excellent, with a wide variety of meats, vegetables, fruits, cereals, and juices. There is also a convenient self service store on site where you can buy snacks, beverages, and essentials such as phone chargers. It is simple and efficient, just scan, pay, and go. The only downside was the WiFi. Be aware that your room location will directly affect your connectivity. During my 13 day stay, I was only able to connect to the hotel WiFi from my room about 2 percent of the time. The remaining 98 percent of the time I had to rely on my phone’s cellular data. In contrast, the connection in the lobby was stable and fast. I mentioned it to the staff and hope management improves coverage with proper signal extenders. If you rely on internet for work, having a backup option such as an eSIM is strongly recommended, as it was essential for me during my stay."