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The Westin Resort & Spa Cancun

Hotel Class
4 out of 5

Information

Reviews

4.0 / 5Good
4,096 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Delfines Beach
    2 min drive
  • Popular Location
    Iberostar Cancun Golf Course
    3 min drive
  • Popular Location
    El Rey Ruins
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    12 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Villa, 2 Bedrooms, Balcony, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 6
    More details
  • Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Villa, 2 Bedrooms, Balcony, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Room, 1 King Bed, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Balcony, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Balcony, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Balcony, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Balcony, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Royal Room, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Royal Room, Business Lounge Access

    Room Amenities

    • Sleeps 4
    More details
  • Royal Room, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Royal Room, Business Lounge Access

    Room Amenities

    • Sleeps 4
    More details

About this area

Cancun

Located on the beach, The Westin Resort & Spa Cancun is in Cancun's Zona Hotelera neighbourhood. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Ventura Park Cancun and Aquaworld are popular area attractions. Cancun Interactive Aquarium and Delphinus Dreams are not to be missed. Our guests love the resort's quiet location.

What's nearby

  • Popular Location
    Delfines Beach - 2 min drive
  • Popular Location
    Iberostar Cancun Golf Course - 3 min drive
  • Popular Location
    Maya Cancun Museum - 4 min drive
  • Popular Location
    El Rey Ruins - 4 min drive
  • Popular Location
    Ventura Park Cancun - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • Where to eat
  • Sea & Stones Restaurant – Open daily.
  • Arena Sports Bar – Restaurant. Open daily.
  • Sabor Casual Kitchen – Restaurant. Open daily.

About this property

The Westin Resort & Spa Cancun

Upscale resort on the beach, with 6 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Westin Resort & Spa Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 379 rooms offer free WiFi, pillowtop beds and LED TVs with cable channels. Guests will also find 24-hour room service, separate bathtubs and showers and coffee/tea makers.
The Westin Resort & Spa Cancun offers 379 forms of air-conditioned accommodation which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Policies

Check-in

Check-in time starts at 4 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Express check-out

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

Payment types at the property

Diners Club
Discover
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Westin Resort Cancun
  • Westin Cancun
  • Westin Resort
  • The Westin Resort Spa Cancun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 346-390 for adults and MXN 176-346 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 6 outdoor pools
  • Aerobics classes
  • Basketball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Nearby activities

Activities

Where to eat

5 - Excellent
1,565
4 - Good
1,492
3 - Okay
593
2 - Mediocre
249
1 - Poor
197
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel, beautiful in every corner. Very kind staff, clean. Definitely will be coming back.

Stayed 5 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful beach, perfect polls and beautiful landscape

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

This property was really fantastic in terms of beaches, pools, very good restaurants. The main property looks recently renovated, although the wing our room was in was a little dated. Our bathroom looked recently remodeled, but the room itself was tired. No balcony on most of the rooms, so don't expect to be able to sit out and listen to the ocean. However, someone else In our party had a jr suite that overlooked the lagoon side that was very nicely appointed. Restaurants were very good although service could also be slow. I'd recommend this property, but ask for a room in the main lobby building.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Facilities were very nice. Rooms need to be updated.

Stayed 7 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

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