expedia

Photo gallery

Featured image
On the beach, sun-loungers, beach umbrellas, beach massages
6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.0 out of 5 Very good
1,463 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationDelfines Beach2 min drive
Popular LocationIberostar Cancun Golf Course3 min drive
Popular LocationEl Rey Ruins4 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Studio, 1 King Bed, Balcony, Lagoon View

    Room amenities

    • Lagoon view
    • Sleeps 4
    More detailsStudio, 1 King Bed, Balcony, Lagoon View
  • Villa, 2 Bedrooms, Balcony, Lagoon View

    Room amenities

    • Lagoon view
    • Sleeps 6
    More detailsVilla, 2 Bedrooms, Balcony, Lagoon View
  • Studio, 1 King Bed, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    More detailsStudio, 1 King Bed, Balcony, Ocean View
  • Villa, 2 Bedrooms, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 6
    More detailsVilla, 2 Bedrooms, Balcony, Ocean View
  • Room, 1 King Bed, Non Smoking, Lagoon View

    3.8/5 guest room rating

    Room amenities

    • Lagoon view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking, Lagoon View
  • Room, 2 Double Beds, Non Smoking, Lagoon View

    4.3/5 guest room rating

    Room amenities

    • Lagoon view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking, Lagoon View
  • Room, 1 King Bed, Non Smoking, Ocean View

    4.3/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Double Beds, Non Smoking, Ocean View

    4.3/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking, Ocean View
  • Room, 1 King Bed, Balcony, Lagoon View

    Room amenities

    • Lagoon view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Balcony, Lagoon View
  • Room, 2 Double Beds, Balcony, Lagoon View

    Room amenities

    • Lagoon view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Balcony, Lagoon View
  • Room, 1 King Bed, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Balcony, Ocean View
  • Room, 2 Double Beds, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Balcony, Ocean View
  • Royal Room, 1 King Bed, Balcony, Lagoon View

    Room amenities

    • Sleeps 2
    More detailsRoyal Room, 1 King Bed, Balcony, Lagoon View
  • Royal Room, 2 Double Beds, Balcony, Lagoon View

    Room amenities

    • Sleeps 4
    More detailsRoyal Room, 2 Double Beds, Balcony, Lagoon View
  • Royal Room, 1 King Bed, Balcony, Ocean View

    Room amenities

    • Sleeps 2
    More detailsRoyal Room, 1 King Bed, Balcony, Ocean View
  • Royal Room, 2 Double Beds, Balcony, Ocean View

    Room amenities

    • Sleeps 4
    More detailsRoyal Room, 2 Double Beds, Balcony, Ocean View

About this area

Cancun

Located on the beach, The Westin Resort & Spa Cancun is in Cancun's Zona Hotelera neighbourhood. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Aquaworld and Cancun Interactive Aquarium are popular local attractions. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property. Our guests appreciate the resort's quiet location.
View map
Popular Location

What's nearby

  • Delfines Beach - 2 min drive
  • Iberostar Cancun Golf Course - 3 min drive
  • Maya Cancun Museum - 4 min drive
  • El Rey Ruins - 4 min drive
  • Ventura Park Cancun - 5 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • Sea & Stones Restaurant — 1 min walk
  • Arena Sports Bar — 1 min walk

About this property

The Westin Resort & Spa Cancun

Upscale resort on the beach, with 6 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Westin Resort & Spa Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 379 rooms offer free WiFi, pillowtop beds and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, separate bathtubs and showers and coffee/tea makers.
The Westin Resort & Spa Cancun offers 379 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and amenities available on request include in-room massages.

6 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Westin Resort & Spa, Cancun has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 346-390 for adults and MXN 176-346 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 6 outdoor pools
  • Aerobics classes
  • Basketball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in between 4:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Westin Resort Cancun
Westin Cancun
Westin Hotel Cancun
Westin Resort And Spa Cancun
The Westin Resort Spa Cancun
Cancun Westin
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort
The Westin & Spa Cancun Cancun
The Westin Resort & Spa Cancun Resort
The Westin Resort & Spa Cancun Cancun
The Westin Resort & Spa Cancun Resort Cancun

Frequently asked questions

Can I cancel my reservation for free at The Westin Resort & Spa Cancun and receive a full refund?
Yes, The Westin Resort & Spa Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Resort & Spa Cancun cancellation policy on our site for more details about any exclusions or requirements.
Does The Westin Resort & Spa Cancun have a pool?
Yes, this property has 6 outdoor pools and a children's pool.
Is The Westin Resort & Spa Cancun pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Westin Resort & Spa Cancun?
Self-parking and valet parking are free at this property.
What time is check-in at The Westin Resort & Spa Cancun?
Check-in is from 4:00 PM to anytime.
What time is check-out at The Westin Resort & Spa Cancun?
Checkout is at 10 AM.
Where is The Westin Resort & Spa Cancun located?
Nestled on the beach, this Zona Hotelera resort is within 2 mi (3 km) of El Rey Ruins and Delfines Beach. Aquaworld and Cancun Interactive Aquarium are also within 6 mi (10 km).
4.0
Very good
1,463 reviews
5 - Excellent
613
4 - Good
456
3 - Okay
209
2 - Poor
93
1 - Terrible
92

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great Very clean and staff was excellent
Stayed 6 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel. It’s super clean the hospitality is amazing. I been going to this hotel for the past 5 yrs and I highly recommend it. Special thanks to Julio the lifeguard, who is always tentative and curious. Will be back next year God willing.
Stayed 7 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not have all inclusive the rest is good the workers is great atención for all
Stayed 4 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and pool and staff. Tha facility was clean and calming.
Stayed 1 night in Sep 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code