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Majestic Elegance Costa Mujeres – All Inclusive

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
12 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers

Overview of Majestic Elegance Costa Mujeres – All Inclusive

VIP Access

Majestic Elegance Costa Mujeres – All Inclusive

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400

Explore the area

  • Popular LocationPlaya Mujeres Golf Club4 min drive
  • Popular LocationMujeres Beach5 min drive
  • Popular LocationPunta Sam Ferry Terminal10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)34 min drive

Choose dates to view prices

About this area

Costa Mujeres

Located in Costa Mujeres, Majestic Elegance Costa Mujeres – All Inclusive is on the beach. Cancún Underwater Museum (Cancún) and Museum of Popular Mexican Art are cultural highlights, and some of the area's activities can be experienced at Playa Mujeres Golf Club and Punta Sam Ferry Terminal. Travelling with kids? Consider Garrafon Natural Reef Park and Costa Occidental de Isla Mujeres National Park.

What's nearby

  • Playa Mujeres Golf Club - 4 min drive
  • Mujeres Beach - 5 min drive
  • Punta Sam Ferry Terminal - 10 min drive
  • El Meco Archaeological Site - 12 min drive
  • Norte Beach - 86 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • Flavors — 1 min walk
  • Mar House — 1 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 570 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and pillowtop beds are standard, as are Smart TVs with cable channels. Change of towels is available on request
Majestic Elegance Costa Mujeres – All Inclusive offers 570 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 7 restaurants
  • 6 swim-up bars, 5 poolside bars, 6 bars/lounges and 1 beach bar
  • Room service available

Things to do

  • 12 outdoor pools
  • 2 hot tubs
  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference centre (8123 square feet of space)
  • Meeting rooms 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 751 out of 1150 reviews
5 - Excellent 65%
Rating 4 - Good. 210 out of 1150 reviews
4 - Good 18%
Rating 3 - Okay. 82 out of 1150 reviews
3 - Okay 7%
Rating 2 - Poor. 52 out of 1150 reviews
2 - Poor 5%
Rating 1 - Terrible. 55 out of 1150 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Property had a variety of food that was delicious.
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at all inclusive resorts many times. This was by far the best experience! The food, service, cleanliness, weather, rooms, views, EVERYTHING was amazing. Would highly recommend!
Stayed 7 nights in Sep 2021

3/5 Okay

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I paid for butler service and never saw him. Contacted him via WhatsApp but this service does not cover anything special like other resorts It's a waste of money. Also, my room was only serviced once. I was there for 4 days. Felt like I had to call for everything
Stayed 7 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 7 nights in Sep 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful. The staff is very attentive and professional. Weather you are alone, with a significant other or on a group trip you will enjoy. Go and see for yourself!
Stayed 3 nights in Sep 2021