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Hotel Plaza Kokai Cancún

3.0 star property
Family-friendly hotel with 2 restaurants and 24-hour front desk

Choose dates to view prices

Located close to Las Palapas Park and Puerto Cancun Marina Town Center, Hotel Plaza Kokai Cancún provides a swim-up bar, a free daily manager's reception and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is AU$68
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

Estandar King

Estandar King

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 5 min walk - 0.5 km
  • Las Palapas Park - 6 min walk - 0.6 km
  • Mercado 23 - 8 min walk - 0.7 km
  • Puerto Cancun Marina Town Center - 19 min walk - 1.6 km
  • Plaza Las Americas - 5 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬5 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Mi Rinconcito Colombiano - ‬4 min walk
  • ‪Zereno Cafe - ‬2 min walk
  • ‪Ty-Coz - ‬4 min walk

About this property

Hotel Plaza Kokai Cancún

Family-friendly hotel near Las Palapas Park
Located close to Puerto Cancun Marina Town Center and Plaza Las Americas, Hotel Plaza Kokai Cancún provides a swim-up bar, a free daily manager's reception and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with a swim-up bar
  • A front desk safe, tour/ticket information and luggage storage
  • Free newspapers, a lift and motorised watercraft on-site
  • A banquet hall, a 24-hour front desk and multilingual staff
Room features
All 55 individually furnished rooms feature thoughtful touches such as premium bedding and air conditioning, as well as amenities such as free WiFi and safes.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • 28-cm TVs with digital channels
  • Daily housekeeping and phones

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includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • El meson espanol
  • La Tasca

Things to do

  • Children's pool
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 28-cm TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property Registration Number 005-007-007375/2025

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun

Frequently asked questions

Does Hotel Plaza Kokai Cancún have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Plaza Kokai Cancún?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza Kokai Cancún on 23 Nov 2025 start from AU$60.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza Kokai Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Kokai Cancún?

There is free parking nearby.

What time is check-in at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Plaza Kokai Cancún?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Plaza Kokai Cancún located?

This family-friendly Cancun hotel is located near the airport, within 1 mi (2 km) of Las Palapas Park and Puerto Cancun Marina Town Center. Plaza Las Americas and La Isla Shopping Mall are also within 9 mi (15 km).

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Hotel Plaza Kokai Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 234 out of 705 reviews
Rating 8 - Good. 215 out of 705 reviews
Rating 6 - Okay. 136 out of 705 reviews
Rating 4 - Poor. 57 out of 705 reviews
Rating 2 - Terrible. 63 out of 705 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yuniel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel that I return to when I need to stay in central cancun. Always clean, good value and good service in both the hotel and the restaurant
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the room and very polite the staff. good location and safe place.
Stayed 1 night in Jul 2025

10/10 Excellent

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Hotel worked well for our time in Cancun. Had everything we needed, was clean and staff friendly. Pool was a bit dreary!
Stayed 8 nights in Jun 2025

10/10 Excellent

ana maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in all ways
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , has everything nearby
Stayed 3 nights in Jan 2025

10/10 Excellent

Yordanys

Liked: Cleanliness
Good price! Room was clean! It was a basic accomodation but it was good for the price I paid.
Stayed 3 nights in Jun 2025

8/10 Good

Solana

Liked: Cleanliness, staff & service, amenities
The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!
Stayed 6 nights in Jan 2025

10/10 Excellent

JUAN

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Ferita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot
Stayed 4 nights in Nov 2024

10/10 Excellent

Timothy

Great location in central, great valur
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's convenient bus station very close
Stayed 3 nights in Sep 2024

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay if you just need a clean quick place to stay and to be close to the bus station. Was a little noisy from traffic but better than being stuck beside a night club thumping all night. Would recommend for someone passing through.
Stayed 1 night in Jan 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun
Stayed 2 nights in Nov 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely book again💪
Stayed 7 nights in May 2024

10/10 Excellent

Juan carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal
Stayed 3 nights in Jan 2025

8/10 Good

don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel. Clean, quite, near dining and transportation. Not the fanciest, but gets the job done. Also note that they only have hot water in the morning.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and cute hotel

Situated in Cancun centre. It is exactly according to the descriptions. Easy access to the main shopping centres, minutes walk to the terminal, etc...
Stayed 5 nights in Jan 2025

8/10 Good

Jimmy C

Liked: Cleanliness, staff & service
Kind of old hotel but still good accomodation,staff are freindly nice and clean.
Stayed 3 nights in Feb 2023

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good to say...management and staff....questionable
Stayed 1 night in Jan 2025

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente services
Stayed 7 nights in Jul 2024

4/10 Poor

Marisol

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is close to the ADO bus station.
Stayed 1 night in Jun 2024