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Hotel Parador Cancun

3.0 star property
Downtown Cancun's urban sanctuary offers a peaceful garden and pool experience with staff who know exactly how to enhance a traveler's visit

Choose dates to view prices

Hotel Parador Cancun offers a peaceful retreat in bustling Downtown Cancun. Escape to the garden, cool off in the outdoor pool, or enjoy drinks at the bar. Free WiFi is provided, and the knowledgeable staff helps guests navigate the best of the city.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is AU$78
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Premium bedding
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

7.8 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Premium bedding
Private bathroom
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Premium bedding, iron/ironing board, bed sheets

Quadruple Room Standard

  • 16 sq m
  • Sleeps 4

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  • Pool
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The price is AU$120
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13 Apr - 14 Apr
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About the area

Located in Downtown Cancun, a neighbourhood in Cancun, Hotel Parador Cancun is in the entertainment district and near the airport. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Cultural House and Extreme Adventure are also worth visiting. Visit our Cancun travel guide
Map
Av. Tulum No. 26, SM 5 Mz 5, Lote 1, Cancun, QROO, 77500

What's nearby

  • Cancun_BenitoJuarezMunicipalBuilding_6277943_016
    Benito Juarez Municipal Building
    2 min walk - 0.2 km
  • Las Palapas Park
    2 min walk - 0.2 km
  • Mercado 23
    8 min walk - 0.7 km
  • Plaza 28
    13 min walk - 1.1 km
  • Plaza Las Americas
    4 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Restaurants

  • Burger King
    4 min walk
  • Fish n' Fries
    5 min walk
  • Sanborns Café
    3 min walk
  • Steak House
    1 min walk
  • La Lupita De Acapulco
    2 min walk

About this property

Hotel Parador Cancun

Hotel near Plaza Las Americas
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Hotel Parador Cancun. In addition to a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), luggage storage and a 24-hour front desk
  • Tour/ticket information, smoke-free property and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms include comforts, such as premium bedding and air conditioning.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 65 to 200 for adults and MXN 50 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • El Alux

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults and MXN 50 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 005-007-007308/2025

We should mention

This property does not have any lifts

Property is also known as

Hotel Parador Cancun
Parador Cancun
Parador Hotel Cancun
Hotel Parador
Hotel Parador Cancun Hotel
Hotel Parador Cancun Cancun
Hotel Parador Cancun Hotel Cancun

Frequently asked questions

Does Hotel Parador Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Parador Cancun?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Parador Cancun on 25 Mar 2026 start from AU$78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Parador Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Parador Cancun?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Parador Cancun?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at Hotel Parador Cancun?

Checkout is at noon.

Where is Hotel Parador Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Benito Juarez Municipal Building and Puerto Cancun Marina Town Center. Las Palapas Park and Ceviche Square are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Parador Cancun Reviews

7.2

Good

7.4

Cleanliness

7.8

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 251 out of 910 reviews
Rating 8 - Good. 285 out of 910 reviews
Rating 6 - Okay. 197 out of 910 reviews
Rating 4 - Poor. 94 out of 910 reviews
Rating 2 - Terrible. 83 out of 910 reviews

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Clean room Friendly staff Very easy
Stayed 1 night in Dec 2025

6/10 Okay

grjailva

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2026

4/10 Poor

Victor

AC didn’t work, desk said no Wi-Fi in rooms and no bilingual staff
Stayed 1 night in Dec 2025

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean, front desk staff were helpful. The pool was nice.
Stayed 4 nights in Apr 2025

6/10 Okay

Carolyn

Liked: Property conditions & facilities

Good experience

Room was clean, staff was helpful, the air conditioning worked well. we did not utilize parking.
Stayed 3 nights in Sep 2025

8/10 Good

Enrique

Friendly staff. Great price for value
Stayed 1 night in Jan 2025

10/10 Excellent

Ruben

Liked: Cleanliness
Very clean, newly remodeled, Central location Perfect spot
Stayed 2 nights in Dec 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please improving your WiFi please but overall very good.very good value for the price
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but clean, safe & friendly
Stayed 3 nights in Aug 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
They are going through renovations. The newer part looks nice. The room I said in is falling apart hopefully get renovated soon. I've stayed there quite a few times because of the price and location. Hopefully the prices don't go up too high after they renovate the place.
Stayed 1 night in Apr 2025

10/10 Excellent

LiLan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus terminal. Good air conditioning. Not enough blankets. Quiet. Staff are friendly.
Stayed 1 night in Mar 2024

2/10 Terrible

dayanna

Disliked: Cleanliness, amenities, property conditions & facilities
the location is great right next to ado station and plaza palapas but the building itself i do not recommend. the ac in rooms didn’t work , bathrooms had mold in them we didn’t even stayed the night. wouldn’t recommend booking this . the hotel needs to be renovated and cleaner rooms
Stayed 1 night in Feb 2025

8/10 Good

Andre

Liked: Property conditions & facilities

Good for price

First the place has been under renovation for a few years so noisy in the morning. The rooms windows do not cut out outside noise. The renovated rooms are comfortable wifi was good . Had hot water. No smoking in hotel and no alcohol in rooms. For the price it’s served the porpoise. Close to ADO bus station.
Stayed 5 nights in Feb 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT book a “standard room”. As a whole it was in a state of despair, but the amount of mold and overall grime was beyond disgusting. Couldn’t pay me to stay there again. Upgraded my room the next night to a “deluxe room” which was far superior, newly renovated, no complaints there. If you’re on a serious budget, save even more money and go across the street to the hostel, much better. Otherwise, spend a little bit more for the deluxe room. Both the cafe and bar out front were good and convenient.
Stayed 1 night in Jan 2025

8/10 Good

sanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and easy check in. Front fesk polite not so much English. Room was good clean, everything you need. Big issue with the bathroom it had such strong disgusting smell looks like coming from the small hole under the sink. I couldn't even stay 5 min in the bathroom and not vomit. We only stay for short layover so survive that.
Stayed 1 night in Feb 2024

6/10 Okay

Peiqun

Liked: Staff & service
It is on the other side of the roundabout to the bus terminal, making it easy to travel to the airport and other destinations, even late at night. But the room I booked was not in good condition. Window glasses are cracked and taped, vanity counter is cracked and glued, the room smells, the towels are old and looks not clean. The stuff are very nice, they changed the room for me, it is better but the faucet and soap holder is broken. I chose a room with low price, but I think it still need to be presentable. In my opinion, the hotel and Expedia should remove the offer of this room till it is polished. I am not a big spender. I always choose low price hotel room, but every one of them are acceptable and most of them are even excellently presented. I believe Low price doesn’t mean compromising to basic living conditions. I am writing this hoping the hotel can see it and make proper repairs to make more money becaue it is a sizeable property in a prime location with swimming pool and parking lot. And those repairs doesn’t cost much if they have the right people to manage. becaue I am a handyman myself.
Stayed 1 night in Jan 2025

10/10 Excellent

José Manuel

Liked: Cleanliness, amenities, property conditions & facilities
EXCELENTE
Stayed 1 night in Dec 2025

10/10 Excellent

Titi

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
Deluxe room was very nice for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
The price,the location is perfect just in front of the bus station to the airport, markets and a lot of restaurants.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ali Mahmoodi

Liked: Staff & service, amenities, property conditions & facilities
Staff were so friendly and hospitable.
Stayed 6 nights in Mar 2023

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Just a convenient place to stay
Stayed 1 night in May 2023

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service
Reasonably priced hotel when wanting to stay close to ADO bus depot.
Stayed 1 night in Apr 2024

8/10 Good

Emanuel

Liked: Cleanliness, staff & service
It was a good place to stay not bad.
Stayed 3 nights in Jun 2024

10/10 Excellent

alvaro

Liked: Amenities
Good
Stayed 1 night in Aug 2025