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Hotel Imperial las Perlas

3.5 star property
Beachfront hotel with bars/lounges and 24-hour front desk

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Located close to Tortuga Beach, Hotel Imperial las Perlas provides a free daily manager's reception, a terrace and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 2 bars and a restaurant.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Daily housekeeping
  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LED TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located on the beach, Hotel Imperial las Perlas is in Zona Hotelera, a neighbourhood in Cancun. Aquaworld and Iberostar Cancun Golf Course are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Cancun Mall and La Isla Shopping Mall. Tortuga Beach and Cancun Convention Center are two other places to visit that come recommended. Visit our Cancun travel guide
Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500

What's nearby

  • Hermosa Laguna Nichupte de agua Salada y color hermosas
    Nichupté Lagoon
    1 min walk - 0.1 km
  • Las Perlas Beach featuring a sandy beach, general coastal views and tropical scenes
    Las Perlas Beach
    3 min walk - 0.3 km
  • Cancun Playa Tortugas beach in Mexico
    Playa Tortugas
    16 min walk - 1.4 km
  • Escenica Tower featuring rides
    Escénica Tower
    3 min drive - 2.5 km
  • Puerto Cancun Marina Town Center
    14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Restaurants

  • Starbucks
    14 min walk
  • Kaajal
    16 min walk
  • Sala De Despecho
    13 min walk
  • Las Hijas De La Tostada
    13 min walk
  • Boost Pool Bar
    14 min walk

About this property

Hotel Imperial las Perlas

Hotel near Tortuga Beach
Located close to Cancun Convention Center and Cancun Mall, Hotel Imperial las Perlas provides a free daily manager's reception, a terrace and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 2 bars and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms boast comforts, such as air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels

All-inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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  • Pool
  • All-inclusive
  • Kids’ pool
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 250 for adults and from MXN 150 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

Does Hotel Imperial las Perlas have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

Is Hotel Imperial las Perlas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Imperial las Perlas?

Self-parking is free at this property.

What time is check-in at Hotel Imperial las Perlas?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Imperial las Perlas?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Imperial las Perlas?

Some rate plans available at this property are all-inclusive.

Where is Hotel Imperial las Perlas located?

Located in Zona Hotelera, this hotel is 2.5 mi (4 km) from Tortuga Beach, and within 9 mi (15 km) of Cancun Mall and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 9 mi (15 km).

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Reviews

Hotel Imperial las Perlas Reviews

6.8

7.2

Cleanliness

6.4

Amenities

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 288 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 203 out of 1006 reviews
Rating 4 - Poor. 122 out of 1006 reviews
Rating 2 - Terrible. 169 out of 1006 reviews

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at this hotel. The staff was amazing!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Thanks to all the Management and Staff, they make a Great Team. Thanks for the great service they offer to all of us.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Todo su personal son muy amables, y brindan un exelente servicio, es un lugar muy agradable me hacen sentir como en casa. Gracias por todo. All of their staff are very friendly, and provide excellent service, It’s a very pleasant place; they make me feel at home. Thank you for everything.
Stayed 5 nights in Jan 2026

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent. They let us store our luggage while we flew to Mexico City for a couple of days, even though we weren’t checking in yet. There’s a small beach area, and if you’re looking for a quiet spot, it’s actually not a bad option. There aren’t any restaurants nearby, and the hotel’s buffet is just okay.
Stayed 1 night in Jan 2026

2/10 Terrible

HYUKJOON

Disliked: Amenities, property conditions & facilities
Some of the staff are friendly, and the ocean view from the room is truly beautiful. However, the beach is dirty, the quality of the food is very poor, and the building is old. The stairways are narrow and feel unsafe, and there is no elevator. If you are looking for a relaxing stay at an all-inclusive resort, I honestly would not recommend this place.
Stayed 11 nights in Jan 2026

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good good room service and everthing was reaslly good
Stayed 7 nights in Oct 2025

10/10 Excellent

Darya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.
Stayed 6 nights in Oct 2025

10/10 Excellent

Vivienne E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem!! I could not find many reviews about the property, and I think it is to keep this a hidden gem!! Clean, quiet, amazing staff right on the beach!! Very basic, so if you need modern, you wont find that here. I would definitely stay again and recommend this hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

George

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly hotel is not a resort more like a hostel, it’s a good place if you don’t plan on staying on the property, more like just a place to sleep and wash up and explore the city, not much of a variety of food the chilaquiles are good and they’ll be served every morning, don’t forget to ride the Tren Maya if you want to explore the country side very easy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gurnam

Liked: Cleanliness, amenities, property conditions & facilities
Good all inclusive brakefast,lunch, dinner .beach view room
Stayed 2 nights in Jun 2025

6/10 Okay

Julio

Disliked: Property conditions & facilities
Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm
Stayed 9 nights in Oct 2025

10/10 Excellent

Gurnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area safe and free buffet service
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.
Stayed 1 night in Sep 2025

8/10 Good

Myrna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location
Stayed 2 nights in Apr 2025

8/10 Good

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central area and close to everything you need.
Stayed 1 night in Dec 2024

8/10 Good

Lissette

If you have plans and need a place to crash this would be a great option. Staff were super friendly
Stayed 2 nights in Nov 2024

6/10 Okay

Glauber Vilane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is amazing, but the facilities should be modernized and provide a better experience as the room smells musty and furniture is very old.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yelitze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was family friendly. Food options had a lot of vegetables home style Mexican food. Hours of food service excellent. Speedy service. Great dinning view. House keeping was great fresh towels fresh sheets. Clean pool. Friendly staff. Near public transportation.
Stayed 4 nights in Mar 2025

6/10 Okay

yola

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and it was clean. Only one pool and one Jacuzzi, a two station buffet. The food was not good. If you like your food and you want a lot of options do not stay here otherwise it’s not a bad place.
Stayed 3 nights in Mar 2025

4/10 Poor

Victor

Disliked: Staff & service, property conditions & facilities
You get what you paid for. If you just need a please to sleep and want ocean view this place works. The staff was very polite and attentive at the restaurant for breakfast, but the personal at the front desk were terrible.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities

Great budget option

Older hotel right on the bay by the ferry to Isla Mujeres. Basic rooms but large and clean. The restaurant is not fancy but the food is excellent and the drinks are affordable. Fun Mexican music plays in the bar in the evening and the crowd is fun. It all quiets down by midnight. Nice pool, great staff, I had a very pleasant relaxing 2-day stay.
Stayed 2 nights in Nov 2024

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff, location good. Away from the nightclub noise, but don’t forget earplugs to block the occasional singing aficionados. Overall you get what you pay for.
Stayed 3 nights in Nov 2024

2/10 Terrible

Anshuman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is terrible with very limited option and it was cold all the time. They have bread without toaster. The facility is old, which was fine, considering I opted for one of the cheapest package; however, washroom door was not closing, there was too much noise, mattress felt like something was wrong. The bar has limited option with limited space - including the restaurant. Only the staff are good. Chose this place only if you need a bed to sleep.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Ok but could be better.

The property has potential and is cozy yet with spacious room....it just looks like it hasn't been updated in 40 years. They should add in the advert that there is no lift to the property and answer questions on the platform in a timely manner. I would have meant I could choose another hotel if I so wished. The beach area of the hotel was in front of the port so busy at time and only a thin strip of sand. Food was always cold and drinks very sugary. The restaurant staff were polite as expected.
Stayed 4 nights in Apr 2025

6/10 Okay

Helene

Liked: Staff & service
The hotels was quite charming, nice pool, the staff at the bar was very friendly, but the food was really bad and it was very noisy. The tv and aico did not work in one of the rooms
Stayed 1 night in Nov 2024