This traveller didn’t leave comments with their review
Stayed 3 nights in Aug 2020
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Guest reviews
1,541 reviews
Guests rated this property 3.3/5 for cleanliness.
Popular amenities
Pool
Parking included
All-inclusive
Air conditioning
Spa
Restaurant
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO
Explore the area
Maya Cancun Museum5 min walk
Aquaworld11 min walk
Delfines Beach6 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
Choose dates to view prices
Sunset, Up to 2 kids eat and stay free
Photos of Sunset, Up to 2 kids eat and stay free
Sunset, Up to 2 kids eat and stay free
More detailsRoom amenities
- 25 sq m
- Lagoon view
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 3
Room details
2 Double Beds or 1 King Bed
25 square metres m2 room with lagoon views
Internet – WiFi
Entertainment – 42-inch flat-screen TV with cable channels
Food & Drink – Coffee/tea maker, minibar, room service and free bottled water
Sleep – LinenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, phone and iron/ironing board (on request)
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Standard Non Refundable, Up to 2 kids eat and stay free
Photos of Standard Non Refundable, Up to 2 kids eat and stay free
Standard Non Refundable, Up to 2 kids eat and stay free
More detailsRoom amenities
- 25 sq m
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 3
Room details
2 Double Beds or 1 King Bed
25 square metres m2 room, balcony with garden views
Internet – WiFi
Entertainment – 42-inch flat-screen TV with cable channels
Food & Drink – Coffee/tea maker, minibar, room service and free bottled water
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, phone and iron/ironing board (on request)
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Ocean View, Up to 2 kids eat and stay free
Photos of Ocean View, Up to 2 kids eat and stay free
Ocean View, Up to 2 kids eat and stay free
More detailsRoom amenities
- 25 sq m
- Partial ocean view
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 3
Room details
2 Double Beds or 1 King Bed
25 square metres m2 room with partial ocean views
Internet – WiFi
Entertainment – 42-inch flat-screen TV with cable channels
Food & Drink – Coffee/tea maker, minibar, room service and free bottled water
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, phone and iron/ironing board (on request)
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Standard, Up to 2 kids eat and stay free
Photos of Standard, Up to 2 kids eat and stay free
Standard, Up to 2 kids eat and stay free
More detailsRoom amenities
- 22 sq m
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 3
Room details
2 Double Beds or 1 King Bed
22 square metres m2 room with garden views
Internet – WiFi
Entertainment – 42-inch flat-screen TV with cable channels
Food & Drink – Coffee/tea maker, minibar, room service and free bottled water
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, phone and iron/ironing board (on request)
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Garden Terrace, Up to 2 kids eat and stay free
Photos of Garden Terrace, Up to 2 kids eat and stay free
Garden Terrace, Up to 2 kids eat and stay free
More detailsRoom amenities
- 22 sq m
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 3
Room details
2 Double Beds or 1 King Bed
22 square metres m2 room with garden views
Internet – WiFi
Entertainment – 42-inch flat-screen TV with cable channels
Food & Drink – Coffee/tea maker, minibar, room service and free bottled water
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, phone and iron/ironing board (on request)
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
About this area
Cancun
Located on the beach, Grand Oasis Cancun All Inclusive is in Cancun's Zona Hotelera neighbourhood, an area with good shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Chac Mool Beach. Aquaworld and Cancun Interactive Aquarium are not to be missed. Spend some time exploring the area's activities, including golfing. Our guests appreciate the resort's location for the nightlife.
What's nearby
- Maya Cancun Museum - 5 min walk
- Aquaworld - 11 min walk
- El Rey Ruins - 3 min drive
- Cancun Interactive Aquarium - 4 min drive
- Delfines Beach - 6 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
Restaurants
- Hippie Chic Grill — 1 min walk
- Akeru Asia Lounge — 1 min walk
About this property
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Football
Tennis
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 10 per night)
- Available in some public areas: WiFi (USD 10 per night)
Parking and public transport
- Free self parking
- Local area shuttle (surcharge) up to 16.5 km
Food and drink
- All buffet and à la carte meals, snacks and beverages included
- 18 restaurants and 2 coffee shops
- 3 swim-up bars, 20 bars/lounges and 1 beach bar
- Room service available
Things to do
- 9 holes of golf
- 2 outdoor pools
- Beach volleyball
- Billiards/pool table
- Fitness centre
- Full-service spa
- Nightclub
- Outdoor tennis court
- Pilates classes
- Shopping
- Yoga classes
Family friendly
- 2 outdoor pools
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Free children's club
- Laundry facilities
Conveniences
- ATM/banking services
- Ballroom
- Lift
- Gift shop/newsstand
- Newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business centre
- Computer station
- Meeting rooms
- Conference centre
Outdoors
- Beachfront location
- Garden
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - on the beach
- Massage - sports
- Massage - swedish
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible parking
More
- 10 casino slot machines
- Beach towels
- Casino
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Climate control (air conditioning)
- Linens
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- 42-inch flat-screen TV
- TV channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Iron/ironing board (on request)
- Phone
- Safe (surcharge)
Policies
Check-in
Check-in between 3:00 PM and midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
- A tax is imposed by the city: USD 1.23 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for in-room wireless Internet: USD 10 per night (rates may vary)
- Fee for wireless Internet in public areas: USD 10 per night (rates may vary)
- Late check-out is available for a fee (subject to availability, amount varies)
- In-room safe fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility
Property is also known as
Grand Oasis Cancun All Inclusive
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis
Oasis Cancun Hotel Cancun
Oasis Hotel Cancun
Oasis Cancun Mexico
Hotel Oasis Cancun
Cancun Oasis Hotel
Oasis Cancun Resort
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property
Frequently asked questions
Guest reviews
3.3
Cleanliness
3.1
Service and Staff
3.2
Amenities
3.1
Property condition
This traveller didn’t leave comments with their review
Stayed 4 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities
Great staff, amazing food. The stay was beautiful and super clean.
Stayed 7 nights in Jul 2020
- Disliked: Staff & service, amenities
Stayed 5 nights in Jul 2020
- Disliked: Staff & service, property conditions & facilities
I find it interesting for an all inclusive resort to segregate their restaurants for certain rooms. Also the food at this resort was disgusting compared to other resorts I stayed at in Cancun
Stayed 4 nights in Jul 2020
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