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Overview of Grand Oasis Cancun All Inclusive

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On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
2 outdoor pools
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMaya Cancun Museum5 min walk
    Popular LocationAquaworld11 min walk
    Popular LocationDelfines Beach6 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Choose dates to view prices

  • Grand Garden Terrace Room, Up to 2 kids eat and stay free

    Room amenities

    • 22 sq m
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More detailsGrand Garden Terrace Room, Up to 2 kids eat and stay free
  • Grand Sunset View Room, Up to 2 kids eat and stay free

    Room amenities

    • 25 sq m
    • Lagoon view
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More detailsGrand Sunset View Room, Up to 2 kids eat and stay free
  • Grand Standard Non Refundable Room, Up to 2 kids eat and stay free

    Room amenities

    • 25 sq m
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More detailsGrand Standard Non Refundable Room, Up to 2 kids eat and stay free
  • Grand Ocean View Room, Up to 2 kids eat and stay free

    Room amenities

    • 25 sq m
    • Partial ocean view
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More detailsGrand Ocean View Room, Up to 2 kids eat and stay free
  • Grand Standard Room, Up to 2 kids eat and stay free

    Room amenities

    • 22 sq m
    • Sleeps 5
    • 2 Double Beds OR 1 King Bed
    More detailsGrand Standard Room, Up to 2 kids eat and stay free

About this area

Cancun

Located on the beach, Grand Oasis Cancun All Inclusive is in Cancun's Zona Hotelera neighbourhood, an area with good shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Chac Mool Beach. Aquaworld and Cancun Interactive Aquarium are not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the property's location for the nightlife.
Popular Location

What's nearby

  • Maya Cancun Museum - 5 min walk
  • Aquaworld - 11 min walk
  • Marlin Beach - 3 min drive
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 6 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • Cocoa Hippie Chic Grill — 1 min walk
  • Tun Kul Food Hall — 1 min walk
  • Captain's Cove - 6 min walk
  • Tempo By Martin Berasategui - 15 min walk
  • Mikado - 17 min walk

About this property

Grand Oasis Cancun All Inclusive

Beach spa retreat, walking distance from Maya Cancun Museum
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 1378 rooms feature modern comforts such as flat-screen TVs with cable channels, along with WiFi. Other amenities available to guests include minibars, room service and coffee/tea makers.
Grand Oasis Cancun All Inclusive offers 1378 forms of accommodation with minibars and complimentary bottles of water. 42-inch Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 the outdoor swimming pools are on site along with an outdoor tennis court and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night)
  • Available in some public areas: WiFi (USD 10 per night)

Parking and public transport

  • Free self parking
  • Local area shuttle (surcharge) up to 16.5 km

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 8 restaurants and 1 coffee shop/cafe
  • 8 bars/lounges, 1 beach bar and 1 swim-up bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Beachfront location
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from August 14 2020 to December 23 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
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Grand Oasis Cancun Hotel
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Grand Oasis Cancun Reviews
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Frequently asked questions

Can I cancel my reservation for free at Grand Oasis Cancun All Inclusive and receive a full refund?
Yes, Grand Oasis Cancun All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Oasis Cancun All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Oasis Cancun All Inclusive have a pool?
Yes, this property has 2 outdoor pools.
Is Grand Oasis Cancun All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Oasis Cancun All Inclusive?
Self-parking is free at this property.
What time is check-in at Grand Oasis Cancun All Inclusive?
Check-in is from 3:00 PM - midnight.
What time is check-out at Grand Oasis Cancun All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at Grand Oasis Cancun All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, aerobics classes and more.
Where is Grand Oasis Cancun All Inclusive located?
Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Maya Cancun Museum and Aquaworld. Delfines Beach and El Rey Ruins are also within 2 miles (3 km).
2.9
5 - Excellent
261
4 - Good
337
3 - Okay
317
2 - Poor
235
1 - Terrible
362

3.3/5

Cleanliness

3.0/5

Staff & service

3.2/5

Amenities

3.1/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible don’t ever go they are thieves the place is dirty food is nasty complete night mare my room was switched 3 times I had a bill before I left they had hidden fees over charged
Stayed 3 nights in Nov 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Grand Oasis was ok the place could definitely use an update. Staff was very friendly food was average great place to visit if your trying to vacation on a budget. Pools and beach were great along with the view of the ocean.
Stayed 4 nights in Oct 2020

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Cleanliness
La comida en el bufett era muy mala y la bebida era horrible menos en los restaurantes a la carta .
Stayed 4 nights in Sep 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very pretty , BUT the food is hardly edible . Do not recommend at all , had to leave the resort to have access to better food .
Stayed 5 nights in Sep 2020

1/5 Terrible

Travelled with family and small children
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
Terrible costumer services. They are so rude and negative for everything. I would not recommended it to anyone.
Stayed 5 nights in Sep 2020

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