Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
8/10 Good
"Property is somehow older and is in need of some repairs. Restaurants are OK. some of the food is not excelent. Stakes in the Mediterranean restaurants were pretty chewy. food is good but not outstanding. It is kind of mexican food for tourists.
Staff is very good. Helpful people, very nice. Waiters and bar staff are excellent. a special thanks to Norberto from the big buffet "Ventanas" and to Patricio and Brandon from the bar area.
Overall, a decent place to spend some vacation but not the best. Price/quality is OK."
"Overall Hyatt Ziva is an outstanding hotel to have a vacation, full of activities, amazing beach and delicious food. Hotel Staff Oscar made my kids’ stay very memorable, we want to have special thanks to Oscar for arranging the activities."
"The resort is absolutely beautiful and amazing..i have no words to describe how beautiful and amazing the staff are, we had so much fun. We definitely will go again
The RIU parties is not all of that.. the music could be better.."
"Everything about the hotel and the food was great the only issue I had was pertaining to the room. The toilet was broken and there was an issue with the hot water which they fixed both things quickly. The only other thing I would suggest is that they get real mirrors, they had those weird fake mirrors that get ugly looking and have black dots on them after they wear, if that makes any sense."