BOK21

Property class: 3

Choose dates to view prices

Located close to Plaza Las Americas and Playa Tortugas, BOK21 provides a terrace and a garden. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
The current price is AU$77
includes taxes & fees
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Habitacion Doble Individual

A hotel room with a bed, a small table with chairs, and a view of a fountain and palm trees outside.

Habitacion Doble Individual

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Habitacion King

A hotel room with a bed, a desk with a chair, and a view through a glass door.

Habitacion King

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Habitacion Suite

A hotel room with a bed, a desk with a laptop, a chair, and a plate of fruit.

Habitacion Suite

7.2 out of 10
Good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

A hotel room with a bed, a small table with chairs, and a view of a fountain and palm trees outside.

Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Business Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Cancun, BOK21 is in the city centre. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Plaza Las Americas and Tortuga Beach are two other places to visit that come recommended. Visit our Cancun travel guide
Map
Bonampak, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    9 min walk - 0.8 km
  • Mercado Ki Huic
    6 min walk - 0.6 km
  • Las Palapas Park
    11 min walk - 1.0 km
  • Plaza Las Americas
    13 min walk - 1.1 km
  • Plaza 28
    17 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Restaurants

  • Chila & Quil
    8 min walk
  • El Expendio Café Kobá
    6 min walk
  • Starbucks
    6 min walk
  • El Polilla
    7 min walk
  • La Casa de los Abuelos
    3 min walk

About this property

BOK21

  • Hotel near Plaza Las Americas
  • Located close to Playa Tortugas and Ultramar Ferry Puerto Juárez, BOK21 provides a terrace and a garden. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), outdoor furniture and concierge services
    • Tour/ticket information
  • Room features
  • All guest rooms at BOK21 feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
  • Extra amenities include:
    • Showers and free toiletries
    • 55-inch flat-screen TVs with Netflix, streaming services and digital channels
    • Coffee/tea makers and daily housekeeping

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Frequently asked questions

Is BOK21 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at BOK21?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at BOK21 on 7 Nov 2026 start from AU$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at BOK21?

Self-parking is free at this property.

What time is check-in at BOK21?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at BOK21?

Checkout is at noon.

Where is BOK21 located?

Located in Downtown Cancun, this hotel is 0.6 mi (0.9 km) from Plaza Las Americas, and within 3 mi (5 km) of Playa Tortugas and Ultramar Ferry Puerto Juárez. Langosta Beach and Tortuga Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

BOK21 Reviews

8.0

Very good

8.4

Cleanliness

7.4

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 79 out of 172 reviews
Rating 8 - Good. 48 out of 172 reviews
Rating 6 - Okay. 20 out of 172 reviews
Rating 4 - Poor. 10 out of 172 reviews
Rating 2 - Terrible. 15 out of 172 reviews

Reviews

Verified review

6/10 Okay

Amazing staff w e helpful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and value for the price. 10-15 minute walk to popular markets and restaurants. Room very spacious but balcony doors let all the sound from the roundabout in so vehicle noise is present all night long. Other than that, extremely happy with the stay.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Nice affordable hotel. Close to a lot of restaurants and bars, I took the bus down the hotel zone many times they run constantly and its less than 20 pesos. Nothing fancy but got the job done.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff very relaxing for me to get work done. No fridge or microwave was the only complaint.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and very comfortable. Cleaned every day. The only downfall was a little bit of noise From the traffic. Other than that great place for the Price.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Nice room
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
staff were great ,rooms were clean ,if you're gonna be out all day ,this is the place ,is within 10 minutes of all beaches in Cancun and alll major tourist attractions but the best part is super cheap you can't beat it.is a simple room with a nice bed , bathroom,ac,tv for the price it's great .would recommend if you just want a bed and a bathroom and are gonna be exploring Cancun
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean-room, noise didn’t bother me too much but if you’re a light sleeper you may have a hard time. Friendly staff, affordable and not too far from the bus station.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property was solid and good shape, I like the area, very safe and convenient. Great restaurants nearby and convince stores. Receptionist was nice and friendly. Rooms are a bit old but clean and door locks are strong and safe. Bathroom should have a longer curtains so that the toilet area are not flooded. So far my stay was great and easy.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was good & helpful. But no fridge or microwave in the room.
Stayed 12 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I’ve ever stayed here. It was a great room with a good king size bed. I requested a fridge for medication, and it was in the room when I arrived. The room was very clean, and the staff is very friendly and accommodating. The only issue I had was, we could not get the safe to properly work. Great stay, great location near many shops, restaurants and coffee shops. Also at the entrance of the hotel zone. My room did face the main traffic circle, so it was a bit noisy, but manageable.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like staying at this clean hotel. its close to the city areas and also tourist restaurant areas. and also the main mall. all walkable or short drives. parking is tricky but there is space.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Liked: Staff & service
Parking is barely available. Good location to walk to several good restaurants. This is right in the middle of a roundabout, it’s LOUD all day and night. I suggest bringing foam ear plugs, not joking, it’s THAT LOUD. Asked to move rooms and was denied. Hot water 10 minutes to get warm enough for tepid shower.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for car traffic noises, everything is okay. Good price good deal.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
The property sits on a Main Avenue with a well sized balcony facing the beautiful roundabout, the traffic was not bad even for a Friday night, a lot of places with in a 10 minute safe walk, the room was simple and fairly clean, hot water shower and a confortable bed is what I needed. The front desk boy was missing when i arrived so had to stand outside the looked building doors for several minutes, no one answered their phone the few times I called, the supervisor lady showed up and let me in. It would be great if the pedestrian crossing signal beeping can be turned down. That when ton all night.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ok for a budget short trip

The hotel is relatively well located which is a positive if you want to walk to city center, but due to the missing sound insulation also a negative as there's quite some traffic at night. Staff was friendly and helpful, offered to help with luggage several times. Since the hotel doesn't have an elevator, help with heavy luggage is really appreciated. Parking is available just outside the hotel with few places reserved only for the hotel. Cleanliness and condition not 100% perfect, but for a 2** budget hotel acceptable. Wifi rather OK for simple tasks.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks ghetto from the outside because of the location but super cute boutique asthetic and nice once you step inside. Very helpful staff
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not the best room but it’s great value for the money you pay. If you are planning to see the real Cancun then having a really nice room is wasted. I will stay there again.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for three nights and had a great experience. The room was clean, comfortable, and had everything I needed during my stay. The staff were also very helpful and friendly, I would consider staying here again in the future.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitacuin
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
In downtown.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Ok but noisy at night because of it been on a main street
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good A/C
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Mar 2026