The kid's play equipment was great, the interior is nice, the beds were comfortable. The location of the property is great, in a quiet area, backing onto a bush reserve, and with just a short walk to the beach. The upstairs / downstairs divide meant there were seperate adult and kids areas for the weekend, which was welcome, although the internal stairs are very steep. We were also able to arrive and leave outside of standard booking times, as there were not concurrent bookings, which was nice. The owner was communicative and friendly.
Unfortunately, we were not able to use the pool, as it was empty due to required repairs; this was not stated when we booked the property - the owner notified us mid-week prior to our booking (we were arriving on the Friday) that the pool was expected to be repaired and start to be filled again by our arrival, however, whilst we were travelling there, the owner informed us that the pool wouldn't be available as the repairs couldn't be completed due to weather. This was a major disappointment, as this was the main reason we booked the property, given we had 6 kids staying over the weekend, and the pool is huge and would have been perfect. We felt that the property shouldn't have been advertised if the pool was not going to be available, or at least have it made clear on the property description that repairs were going to be undertaken.
The dishwasher broke on our first night, and after communicating with the owner over the course of the second day, he replaced it in the evening, although we did have approx 90 minutes when no cold water was available, which was difficult with a house with 6 adults and 6 children.
There were numerous smaller issues: there was a bad paint smell in one of the downstairs bedrooms, there were some broken locks on doors, no water in the laundry, and the fire alarm kept going off, apparently due to steam from the bathroom. Also, the BBQ hotplate was very dirty.
Overall, the property was nice, and if the pool was available, the other smaller issues would have been less important, and I could recommend it for its location and its interior. The inability to use the pool was a major disappointment, although ultimately the owner agreed to refund us a full night's cost due to that and other issues. In addition, the owner has been open to our feedback. I could recommend booking the property if the owner is clearer in the property details of any issues or potential issues that could be expected