Outdoor pool, pool loungers
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Reviews of Tolip Inn Maadi

4 out of 5
Tolip Inn Maadi
Road 250, Olympic Village, New Maadi, Cairo

Reviews

6.0
Rating 10 - Excellent. 3 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 6 out of 25 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mohamed Reda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we need sufficient room disposal supplies
Stayed 1 night in May 2022
Response from Mohamed Mohsen on 11 May 2022
Dear Mr. Reda Thank you for your feedback, and we appreciate your valuable comment. Thank you Mohamed Mohsen

10/10 Excellent

Mamdouh Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2021
Response from Mohamed Mohsen on 4 Jan 2022
Dear guest, Thank you for your feedback, wish to welcome you anytime. Best Regards

6/10 Okay

hiromi

Stayed 3 nights in Dec 2021
Response from Mohamed Mohsen on 18 Dec 2021
Dear Guest, Thank you for your feedback.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's in a very convenient location and the hotel is great.
Stayed 3 nights in Aug 2020
Response from Mohamed Mohsen on 10 Sept 2020
Thank you for your feedback.

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019
Response from Mohamed Mohsen on 12 Nov 2019
Dear Guest, Thank you for your feedback.

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 5 nights in Sep 2019
Response from Mohamed Mohsen on 3 Oct 2019
Thank you for your feedback.

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Mohamed Mohsen on 22 Sept 2019
Thank you for your feedback.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very dirty Cats in the corridor Room balcony cant be closed Bad smell from sewage in bathroom
Stayed 7 nights in Aug 2019
Response from Mohamed Mohsen on 22 Aug 2019
Thank you for your feedback.

6/10 Okay

Dr Heba

Liked: Cleanliness, property conditions & facilities, room comfort
Awkward but excellent hotel
Excellent hotel structure in a new fantastic Olympic City, full of sport activities, food prices in its restaurants and room food services are moderate or honesty good prices indeed and good quality tasty food. When we come to the way staff act, slow and inaccuracies could be there, like you order chicken panee, you eat vege burger after 1 hr waiting for in restaurant dinner :) ... I am not happy with hotels.com in giving me wrong information on behalf of the hotel saying checkin is at 12 while it was the check out! A 75+ , 17, and myself had to wait about an hour forthe room and neither hotels.com nor the hotel took the blame, unacceptable. However, i will go again but maybe after they regain their car park as my 75+ father had to park the car outside the premises after dropping luggage and bring it back in again at check-out....too much hassle. The swimming pool was working the first day, the second day, it was closed and maintenance of a blocked waterpipe was going on.....finally, disappointed with hotels.com despite the lengthy years of using the website since 2007 or even before, maybe a good look for similar booking websites, other than the hotels.com, is worthy to be done for my longer forthcoming holiday.
Stayed 1 night in Jul 2019
Response from Moahmed Mohsen on 9 July 2019
Dear Dr. Heba Appreciate your valuable comments, Looking forward to welcome you back at Tolip Inn Maadi. Best Regards

6/10 Okay

Ashraf

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from Mohamed Mohsen on 19 June 2019
Thank you.

6/10 Okay

Moustafa

Disliked: Room comfort
Not Bad
noise , room small and no parking car
Stayed 2 nights in Feb 2019
Response from Mohamed Mohsen on 25 Feb 2019
Dear Guest Thank you for your feedback.

2/10 Terrible

Shaden, Alexandria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in a suite and it was horrible , Walls too thin , could hear everything in other rooms , no tv , slow internet , cleanliness was terrible , shampoos already used , no hot water , and too loud all around , didnt even get a proper night’s sleep :(
Stayed 1 night in Sep 2018
Response from Mohamed Mohsen on 16 Sept 2018
Thank you very much for choosing to stay at Tolip Inn Maadi and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I was really concerned to hear that the stay did not meet your expectations. I would like to apologize for the inconvenience caused during your short stay. And to be sure that each point has been investigated so that these situations do not reoccur in the future.

6/10 Okay

Jens

Liked: Property conditions & facilities
Response from Mohamed Mohsen on 12 May 2018
Thank you for your feedback.

4/10 Poor

Ahmad

Disliked: Cleanliness, staff & service, room comfort
the room vary dirty and the restaurant also.
The staff are not helpful and the room vary dirty they did not cleaning and the restaurant also dirty and bad food.

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Hotel looks very grand. WiFi. Is completely non existent. Even if you can get a signal, (hallways and lobby only, not in the rooms) it rarely works anyway. We were in 4 rooms, not in a single one were we able to lock the balcony door, balcony's were accessible from other balcony's, not very safe.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience ever
in your website you say there is a parking, Fitness center... while there is nothing from that. the alarm was launched every night over 4 times and it stay ringing over 5 minutes, this is the worst hotel i have ever seen there is not room service, if you want a coffee go buy it outside, they never change the toilet paper, during my stay it was changed twice after i have complained about it, the save thing for soap the food is horrible, the same breakfast everyday I don't recommand this hotel at all

2/10 Terrible

Alan

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not for tourists
The hotel built for the sports teams that comes to have camps nit for tourists The website said there is a pool but their is no pool the staff were laying and cheating me about many things They exchange my money with a rate I found far less than the bank rates, when I asked about the pool they said we have no pool and when I met the manager said that the pool was under construction However the roos were comfortable and clean food was average

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

seunghee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mohamed Mohsen on 12 Aug 2023
Dear Guest, Thank you for your feedback.Best Regards

4/10 Poor

Izdo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Skulle varit bättre
Mycket smutsiga rum, balkon även lite mögel i badrummen. WIFI som skulle ingå i priset är väldigt långsam och fungerar inte. De erbjuder att man köper den som är snabbare !!! Trevliga personal och bemötande.
Stayed 4 nights in Oct 2019
Response from Mohamed Mohsen on 5 Nov 2019
Dear Guest, Thank you for your comments.

8/10 Good

Manfred

Liked: Cleanliness, staff & service
Einfach, aber sauber!
Einfaches, aber sauberes und ruhiges Hotel im Olympischen Dorf.
Stayed 5 nights in Jan 2019
Response from MMohsen on 9 Jan 2019
Thank you for your feedback.

8/10 Good

Ahmad, berlin

Liked: Cleanliness, staff & service, property conditions & facilities
sauberes zimmer und nettes service immer wieder gerne kommt man in dieses hotel.
Stayed 4 nights in Jan 2018
Response from Mohamed Mohsen on 11 Feb 2018
Thank you for your nice feedback, and you are welcome any time at Tolip Inn Maadi Hotel.

6/10 Okay

Lyubomyr

Wi-fi was terrible.

2/10 Terrible

naima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
otele girdiğim gece bir grup oturduğum katta toplanmış kahkahalar atıyorlardı şikayetçi oldum ama hiç birşey değişmedi.uyduktan sonra yangın alarmı çalmaya başladı o gece 3 sefer anlicağınız hiç uymadım tam bir rezalet. iki gün kaldım, oda çok pis ve housekeeping odaya hiç gelmedi iki gün boyunca.duş aldığın zaman odaya kadar su giriyor nasıl bir otel hiç analamdım maadi deki otellerden nefret ettim artık.