Ingenia Holidays Byron Bay

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Beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Ingenia Holidays Byron Bay

Ingenia Holidays Byron Bay

3.5 star property

4.0/5 Very good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Laundry
Map
5-37 Broken Head Rd, Byron Bay, NSW, 2481

Explore the area

  • Popular LocationArakwal National Park4 min walk
  • Popular LocationByron Bay Golf Course7 min walk
  • Popular LocationTallow Beach17 min walk
  • AirportBallina, NSW (BNK-Ballina - Byron Gateway)27 min drive

Choose dates to view prices

About this area

Byron Bay

Located in Byron Bay, Ingenia Holidays Byron Bay is near the beach. Byron Bay Golf Course and Lake Ainsworth Sport and Recreation Centre are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Macadamia Castle and Crystal Castle & Shambhala Gardens. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Arakwal National Park - 4 min walk
  • Byron Bay Golf Course - 7 min walk
  • Tallow Beach - 17 min walk
  • Byron Tourist Information Centre - 5 min drive
  • Broken Head Beach - 6 min drive

Getting around

  • Mullumbimby Station - 26 min drive
  • Ballina, NSW (BNK-Ballina - Byron Gateway) - 27 min drive

Restaurants

  • Cicchetti Byron Bay - 4 min drive
  • The Top Shop - 4 min drive
  • The Mez Club - 4 min drive
  • Manna Haven - 4 min drive
  • Bayleaf - 4 min drive

About this property

Ingenia Holidays Byron Bay

Beach fun with a children's pool
Guests at this beach holiday park will appreciate convenient on-site amenities such as a children's pool and a playground. All 47 accommodations provide conveniences such as fridges and microwaves, plus free WiFi and flat-screen TVs. Other amenities available to guests include hairdryers, showers and free toiletries. Weekly housekeeping is available.
Ingenia Holidays Byron Bay offers 47 air-conditioned accommodations with a hairdryer and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Corner/local shop
  • No lifts

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Fridge

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 7:00 PM
Late check-in subject to availability
Late check-in fee charged for check-in between 5:30 PM and 7:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:30 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AUD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: AUD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee charged for check-in between 5:30 PM and 7:00 PM
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

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Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 110 out of 302 reviews
5 - Excellent 36%
Rating 4 - Good. 117 out of 302 reviews
4 - Good 39%
Rating 3 - Okay. 43 out of 302 reviews
3 - Okay 14%
Rating 2 - Poor. 24 out of 302 reviews
2 - Poor 8%
Rating 1 - Terrible. 8 out of 302 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

3.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were decent size, place provided many equipments. However, the entire cabin was old and dirty, with dust and dirt everywhere on the floor. Condition of the cabin was old, which made it look unappealing. Location and amenities was decent.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, friendly
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff amazing, the service and care was first class, nothing was too much trouble and we will be back!
Stayed 3 nights in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was out of Byron, not too busy..
Stayed 2 nights in Feb 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
It was an okay place to stay for the night, although, there was no where in the cabin where you felt like you couldn’t be seen. The frosted glass goes only half way up every window. We could see straight into our neighbours shower which was obviously uncomfortable. The wifi doesn’t let anything load and ended up hot-spotting from my phone. The shower has no place to put anything and it’s just not ideal. We slept on mattresses on the floor because you could see straight into the master bedroom over the froster glass. Just think there is little things that could be done to feel a little more cosy.
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was beautiful and the park was in a great location. Staff were extremely friendly and helpful. I highly recommend staying here
Stayed 5 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe a clean of aircon filters as needed i needed to do or even an entire professional clean of system.
Stayed 4 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021