Burwood Council Apart Hotels

"An old hotel which has had some renovations completed that has modernized parts of it. Our room was updated and very clean, however it was small. Barely room to move. The bathroom was lovely and new but no bench space for anything which was annoying. The balcony was standing room only, you couldn't fit a chair out there. The rooms were close to each other therefore it was extremely noisy. Our neighbours had no respect and aswell as talking loudly, they were banging their doors closed, constantly late at night and very early in the morning at 6.30am. The corridors were small and narrow. The renovations in the rooms seem nice enough however the corridors look like they need more work. The pool and spa is outdated and the gym had minimal equipment. The staff were lovely and the reception area was nice and cosy. Overall you will get what you pay for at this hotel. Having said this, we enjoyed our stay, but I probably wouldn't stay again. "

"Great room and friendly staff. Room service menu was not that extensive. "

"Parking safe"

"Beautiful hotel with amazing facilities. Staff are friendly and accommodating. Location is lovely and was the highlight of our stay. "

"Great Food. Convenient near Terminal "

"Check in team continuing to be both efficient and welcoming and rooms are calm and comfortable Food is not as well executed or as interesting as it used to be so this feature of staying at the Ace is not as enticing any more "

"Staff has good service. "

"The staff were super helpful and accommodating. Location is excellent but the property is pretty tired."

"Stayed here one night before a cruise. The location is perfect. We took the train from the airport and a short, easy walk to this hotel. We also just walked to the cruise the next morning. Incredibly easy. The hotel is great. We didn't utilize any of the restaurants or bars but the room was good. We were early but our room was ready. They could have checked our luggage if not. The Bell boy brought our luggage up to our room with us. Would definitely stay here again and recommend. "