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"Room was clean, bathroom clean, lovely fluffy white towels. Enough packing places in the car park. Breakfast was lovely and fresh, only found out on our second day of stay that I could have requested a tea pot. I also suggested instead of bowls with marmalade/jam, could small pots be provided to put the jam into. Two complaint, one resolved, we only had one bedside lamp on the first night, I let reception k ow and on the second day a second lamp was delivered. Main complaint was the the TV came on automatically and woke us up at 04:30 on both mornings. It was reported and an attempt to resolve it however it happened again. I couldn't sleep after that. Otherwise the staff were very friendly and we enjoyed our stay."

"The bar had a good selection of drinks staff was very friendly "

"Front desk was fantastic. Very clean room, warm and everything we needed. Love the bathroom/toilet door design! Food very good too. Brilliant location. We’d absolutely stay again, thankyou "

"Great location , hotel and staff"

"Decor amazing…all finished to a high standard. Facilities were amazing. Comfort was unreal. Best power shower I’ve ever been in and we travel regularly. So chuffed with it we have booked to go again next month! "

"Great stay again.."

"I've stayed in many of the Britannias around the UK. IF you can get a room relatively cheaply and don't expect too much, you can have an excellent stay. At The Grand you get an unbelievably beautiful buil"

"Lovely night. Staff were great and a fantastic breakfast."

"Room was well presented. Friendly helpful staff. Good location "