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"The staff was great especially Mary the bartender"

"The staff and amenities are out of this world! I was here for a single night and the staff were amazing. The room was spotless! I had an issue with the window not closing and they had it fixed by the time I came back from dinner. After I checked out they still held the same courtesy and care they gave me while I was staying with them. I am someone in the service industry and the service was phenomenal. Worth every cent! "

"This was my first time in Philly and the first time at Element Philadelphia Downtown - and I loved it! Staff were friendly and helpful at check-in, even referring me to the W next door for concierge assistance, where they recommended an excellent restaurant within walking distance. The room was spotless and well-thought out on top of being extremely comfortable. It was an excellent experience overall and I have been telling family members we will return together for a longer stay. While all other areas exceeded expectations, one area that could be improved is to offer breakfast food suitable for keto diets, like high-fat plain yogurt, nuts, and fresh blueberries. "

"Nice room "

"Great staff! Great location. "

"Clean and fresh "

"N"

"Friendly staff, clean room"

"Staff was great and room clean. Would have appreciated a bit thicker toilet paper tho. Breakfast was excellent."