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"The staff were amazing - super friendly and super helpful. The woman who checked us in (I am sorry I don’t remember her name) provided lots of useful information and helped us to plan a perfect day in the mountains. Everything in the hotel is super cute (heart themed) and the breakfast was great. We could not have been happier with our stay."

"Loved the view, the hotel, the restaurant, included breakfast, the indoor playground, the outdoor playground, the proximity to the train station, quality of the room. A little expensive overall but it felt worth it. The pool facilities are not part of the hotel. They're just privileges at the city pool which is a bit of a walk. That was the only disappointment."

"Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment."

"Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!"

"Awesome place to stay highly recommend to fellow travelers buffet breakfast was great!! Staff friendly & accommodating shuttle from & to train was a bonus 5 stars ⭐️⭐️⭐️⭐️⭐️"

"Fantastic room , great view of matterhorn. Clean hotel. Wonderful outdoor pool. Great staff"

"Great location and superb staff. I was upgraded to the parent hotel next door, Hotel Simi. Comfortable and always spotless clean. Desk staff helpful and professional. Would stay again. "

"Close to the station and central shops/restaurants. Staff had perfect English & were very helpful. Key safe in reception clever & useful. Fantastic view of Matterhorn from sunny balcony. Only stayed one night, wish it could have been longer! "

"This hotel was excellent in every way. The amenities were first class. Nothing was left to chance. Staff friendly and helpful. Wonderful breakfast. Comfortable rooms. "