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"Fast check inn, good sleep"

"🙌"

"The usual high standard of customer service I’ve come to expect from this hotel. Staff are friendly and professional. Rooms are spotless. The breakfast of hot and well stocked. The hot drinks machines offer a good range. Always a great stay. "

"Great stay, bedroom was very clean and comfortable. Staff friendly and the golf was very good too. "

"I tried 3 different emails & on hold for 15 minutes to try to book parking before arriving and did not get a response. I phoned again on the morning we were due to arrive & was finally able to book parking. It is valet parking as the hotel is in the city centre, £48 a night but we thought the best option. The hotel itself was beautiful. Our room was well equipped with tea, coffee machine, air-con & fridge. I requested a room with bath which was honoured. The bed was a good size although it felt a little like a water bed if the other person moved! Pillows were big & comfortable. Lovely decor. We had drinks in the Morse Bar & were served by a lovely gentleman in a suit whose name we didn’t get but he was great. There is limited seating in the bar but there is another bar in the restaurant with bar stools at the bar. I had a massage in the spa which was much appreciated and well done. We were greeted warmly by all staff that we encountered. Apart from the email/parking issue we would recommend. "

"Fab!"

"Cracking stay in a unique hotel "

"The staff very helpful "

"We have stayed at DoubleTree many times. Reception staff are always welcoming. Evgenia is always friendly and helpful. She has checked us in on our last three visits. As a side note, we have witnessed a guest being quite rude to her and she communicated with them in such a professional manner. We sometimes request a room up-grade and the hotel has always been able to accommodate, even if it is for a specific room, so thank you House-keeping staff. The hotel is clean and the rooms are always spotless. The food in the Red Dot bar has always been served in good time and is always hot. We dined in the Pitchside bar/restaurant on our last visit. The kitchen had an issue with the gas supply. We were kept informed regarding our food order (delay) and received extra portions when the food arrived - result! We’re staying again this weekend - hope the kitchen has the same issue, ha ha ha. Would highly recommend this hotel to friends. I almost forgot... great warm cookies! Just one negative point - guests are charged for parking. Most hotels request that you register your vehicle but are not charged. "