Top Hotels Near Brown Museum of Art in Jacksonville from AU$61

"Outdated and smelly "

"The property is outdated and needs renovation. The security features like the entrances, elevators, and common area doors were supposed to require the room key to be unlocked, but they were completely unlocked and easily accessible for anyone from the outside. Every floor had an ice machine, but no water available for the guests. The pool was outdated and dirty with construction debris. It looks like the hotel was in a great condition in the past, but the general condition has been deteriorating overtime."

"The hotel is under construction. The suite doors were not secure. Light from outside was visible around the entire door to the hallway and to the connecting room. The plastic around the door of the connecting room was visible and they started construction in the adjoining room at 7am."

"Great location and parking. Although there was a slight issue at check in, the staff was very friendly and solved the issue quickly. The condo was very clean and in close proximity to the pool. Great area for walking and close to restaurants and shopping. My only con would be to upgrade tvs in the bedroom."

"I had a fantastic stay! The host’s attention to detail really stood out, from the thoughtful touches around the space to how well everything was organized and prepared for my arrival. It made settling in feel effortless and comfortable right away. The hospitality was equally impressive. Communication was smooth, friendly, and prompt, and it was clear the host genuinely cared about making sure I had a great experience. Everything felt welcoming and well thought out. Overall, a wonderful place to stay, and I would absolutely come back again!"

"Excellent stay"

"Property was clean, well decorated with very comfortable beds. Neighborhood is great for dog walking and easy parking along the road. Check in and check out were as described. The communication with the property management after arrival was a challenge. There was an issue with the TV and messages were left without a response. (We later learned two of the messages were sent to an incorrect phone system still listed on VRBO.) Initially the property manager did not take the issue seriously but the General Manager later engaged to resolve the issue. She personally visited and validated there was an issue and the TV would need to be replaced. She also committed to refund a portion of the reservation and would communicate that to me by Monday but as of today (Wednesday), no additional communication has been received. I value the quality of both the accommodation and the service I receive when I travel and although the property met expectations, the communication with management was lacking. I wish the next renter a much better experience. "

"Looks newly renovated inside. Great place for our party of 10."

"The room was beautiful!"