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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Travelers can energize their stay at this hotel near St. Johns Town Center with a perfect balance of fitness and relaxation options available around the clock

Choose dates to view prices

Tru By Hilton Jacksonville St Johns Town Center offers a vibrant stay with practical amenities. Enjoy free in-room WiFi, a 24-hour gym, and lobby games with coffee and tea. Multilingual staff assist with luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$194
includes taxes & fees
21 June - 22 June

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Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru By Hilton Jacksonville St Johns Town Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Tru By Hilton Jacksonville St Johns Town Center?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Jacksonville St Johns Town Center on 21 June 2026 start from AU$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru By Hilton Jacksonville St Johns Town Center?

Self-parking is free at this property.

What time is check-in at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM.

What time is check-out at Tru By Hilton Jacksonville St Johns Town Center?

Checkout is at 11:00 AM.

Where is Tru By Hilton Jacksonville St Johns Town Center located?

Located in Southside, this hotel is within 1 mile (2 km) of Topgolf, St. Johns Town Center and University of North Florida. UNF Arena and Cinemark Tinseltown Jacksonville are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 630 out of 898 reviews
Rating 8 - Good. 159 out of 898 reviews
Rating 6 - Okay. 58 out of 898 reviews
Rating 4 - Poor. 24 out of 898 reviews
Rating 2 - Terrible. 27 out of 898 reviews

Reviews

Verified

10/10 Excellent

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, & good breakfast bar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Very nice and helpful. Clean. Amenities was just what we needed.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Comfortable room, helpful staff, great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allysa

Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, the staff were great, and the location is perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff was friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time ever staying in a Tru. It was perfect for a short stay traveling on our way to Orlando. We appreciated the cleanliness and how the accommodations were just what was needed for a night while passing through. No carpet in the room gave it a cleaner feel. Breakfast in the AM was an added bonus. Staff was friendly and it was easy check in and check out. If you like shopping, the location is ideal with an unbelievable number of stores from Marshall’s to Upscale stores that include Gucci in the Town Center. This was a great find!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anneka

Liked: Cleanliness, staff & service, amenities
Great breakfast and great staff rooms clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in and rooms are very clean. Pool table in the lobby was a hit.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff was great , room very clean and quiet in the 4 th floor
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
·The room was clean. Staff was very helpful and welcoming.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Matt

Liked: Cleanliness, staff & service, amenities
Hotel had a nice lobby and the rooms were Small The beds were comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good and the pancake machine was the most fun way to make pancakes.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities
Clean room. Good staff. Good beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julie Donaldson

Liked: Cleanliness, amenities, property conditions & facilities
Maria, the front desk attendant was very friendly and the room was also very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check was easy and all the staff was welcoming. We enjoyed our visit.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Devin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great customer services!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Stacee

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great ! From front desk to staff. Room was very well put together. Down to the details. Of the added touch of a nice warm cookie!! Yum! Ty
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Caj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was extremely friendly.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Pros: clean, friendly staff, convenient breakfast, coffee in lobby, location Cons: bed was not very comfortable, almost got stuck in the elevator
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Andrea

Liked: Cleanliness
Good for the price. Not luxury but good
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Room was very clean and breakfast was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Luisette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good location, good staff, decent breakfast with fresh made pancakes. The only negative was that I didn’t think the bed was that comfortable; it was a bit hard for my preference. But everything else was good.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. And the rooms were small, but clean. I’m just not one for staying places with no carpet.
Stayed 1 night in Aug 2025