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"A most disappointing stat Although the front facing staff were kind and accommodating, there seemed to be a disconnect between them and management. The shower was lovely But The pillows were very uncomfortable There was only tea in the room - no provision for coffee or anything else on either day Very few Power points! The cooked Breakfast was cold and there was not enough milk provided for cereal. "

"Ethan on the front desk very good, and room upgrade lovely. But breakfast absolute shambles, no food and no service! "

"The room was in a neglected state , toilet didn’t flush properly, pillows paper thin, bed rock hard, walls thin, constant banging outside, room smelt damp , very bright flashing from smoke alarm right above bed all night ..a large group of us stayed here for one night and nobody slept well at all. Breakfast was poor choice (no vegetarian option) and took ages to refill when empty and they need more staff around the hotel "

"First time stay, it was a breathtaking in such a stunning setting. The breakfast was incredible. Check in was swift, room was lovely, staff were every so helpful, always with a smile - we had a great experience."

"Parking security a bit of a concern not properly light "

"Food amazing, staff attentive, spa was very enjoyable, beautiful grounds, spacious room with comfy bed."

"The bedroom wasn’t very clean, floors had not been hoovered and bathroom had a lot of limescale in shower. Plenty of storage space for clothes. Breakfast was nice in the morning just very pricey for what you get. "

"Amazing property, located just 5 mins walk from the Ipswich Railway Station. The rooms are spacious, immaculately clean, delicious breakfast and an amazing breakfast."

"Staff were excellent ,everything was clean and room size good. Bathroom spotless with nice fluffy towels. Breakfast was plentiful and good,the only minus being the coffee . Ask for a room at back of hotel ,less noise"