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"Very good staff "

"We stayed in a basic room looking over the back. Front facing rooms are premium and overlook the lake. Room was ok. Cleaned every day and Nespresso coffee machine was a bonus. The mattress protector was poor and caused issues sleeping on a night. I can’t comment on food as we did not eat in the restaurant but drinks in the bar were fine and reasonable price."

"Luxurious hotel with attentive staff in a wonderful location. Close enough to enjoy Annecy but far enough away to feel tranquil and relaxing. My only negative is that we weren’t given any information at check in and there are some hidden extras - for example breakfast is not included in the price and is €25 per person per day, we were not told this in advance and so the €150 on our room at the end of the stay was a bit of a shock. To park in the hotel car park is also extra although you can park for free on the road. "

"This hotel is excellent in every way. It is beautiful, clean, everything is first class! A tram stop is right in front of hotel! I’m not used to riding trams, but the staff here at the hotel gave me complete directions and a map! I just successfully got to my destination and returned to the hotel! Wonderful restaurants are near by. I highly recommend!"

"Convenient location, comfortable rooms and friendly staff. "

"Room too warm but apart from that all good"

"Breakfast was outstanding. Location is ideal. Staff were all very helpful and friendly. Excellent value. "

"Breakfast great staff great "

"Great Location, close to train station and lake."