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Reviews of Taj Guesthouse

2.5 out of 5
Taj Guesthouse
Station 2, Balabag, Boracay Island, Aklan

Reviews

6.0
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 8 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 5 out of 25 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Costa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi in my room. No hot water. Had to ask for house keeping. No spare key to keep ac on they refused give an extra key. Toilet paper had I ask for.
Stayed 4 nights in Oct 2022

2/10 Terrible

Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They dont have available room for us even if we have a confirmed booking. They made u stay to their "sister" hotel instead.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach and d mall
Stayed 3 nights in Mar 2019

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible.
Crappy hotel
Stayed 5 nights in Feb 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location & staff, rooms were OK.
Staff were lovey & location was amazing. Room needed some improvement - 3/5 lights were broken. Only had one tiny window. Photos of what look to be a common chill out zone are actually of the spa which they bring people from the beach to, you only have your room to relax in.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

The Hotel is very different from the ads.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. We will surely come back soon.
Stayed 2 nights in Nov 2018

10/10 Excellent

Mark anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Good accommodating staff
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2018

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Reyes

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not so good first day in Taj
Initially, I was put in a room where airconditioned is worst because it is very noisy that I wasn't able to sleep at all. I reported and waited until noon the following day before they decided to transfer me to a different room. After that incident, everything is ok.
Stayed 3 nights in Oct 2018

8/10 Good

JIM BOY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Keep your expectations low
I could not fathom whether I would be delighted that the hotel was a very quick walk to the beach front and that it was so close to other establishments (which made it very convenient) or if I would be disappointed because it was difficult to get your room cleaned. They did not clean rooms everyday even when we already requested for it. It took a couple more reminders before they even did sweep the floor. We were expecting them to make the beds but they also did not do so (or maybe they didn't want to touch our stuff). The sockets were limited and since we were a group of four, two sockets are not enough. We asked for an extension cord and they left us with a broken promise.To keep expectations clear, it is typically a room don't expect customer service, you'd have to ask for toilet paper every time you run out because they will not refill them. You'd have to ask them thrice to get them to collect the trash, you'd have to ask for bathroom rugs and new towels again and again because they won't give it to you unless you asked. One of the reception people weren't as friendly, we asked if we could check in earlier, and she answered in a very unconvincing tone...we arrived 2 hours earlier than check in and asked if we could at least take a shower because it was too hot and the travel to the hotel was very dusty and exhausting...she seemed annoyed while answering our questions. There were no complimentary water bottles, or no water dispenser to say the least.
Stayed 3 nights in Oct 2018

8/10 Good

duane

Liked: Staff & service
Very basic room, fantastic location! The girls at the reception are great!

6/10 Okay

Kristin Ann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

Mark, Makati City

Liked: Cleanliness, property conditions & facilities
CHINESE NEW YEAR GUESTS
I arrived at the hotel for a late night check in. There were hotel staff who accommodated us during the evening check in. The room was small but clean enough and looks decent for the price I paid. The location was good. They are not exactly in the beach front area for you to have a view but the location was close to D'mall and a restaurant good for cheap eats. Overall the location was good if you are not too picky where to stay. During the entire 3 nights I stayed at Taj, no hotel staff cleaned our room for a daily room service. The courtesy of asking the guest if we need one would be enough but there was none at all. The sand was all over the room already, so I personally got the broom and cleaned the floor. Overall, the stay was just good enough. I would still recommend the place for budget travelers. The place is not as high end but the good thing is you get what you pay for. Better than other budget hotels nearby for sure.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Our double bed was small
The hotel staff were amazing and very kind. Please note that this review is no reflection of them but the hotel booking in general. However, we were given a room in the annex (another building) which was some streets behind the beachfront hotel. We had a heavy suitcase and we had to drag it down alleys which were not paved properly to the annex and then up some stairs as there was no elevator. The hotel room was very well designed and clean however it was small. As was the so-called "double" bed. It was much smaller than a double bed in the UK and not comfortable for 2 people. We complained about its size but were informed it's a double. A twin room would have been better.
Stayed 1 night in Feb 2018

4/10 Poor

ph, san diego ca

Liked: Room comfort
Conflicting reservations
The hotel mixed up the reservation. They gave us a bigger room for our first. Bottom line is that its a hustle to change rooms when you’ve already packed out.
Stayed 3 nights in Jan 2018

6/10 Okay

peter , uk

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was ok close to the beach
The hotel is basic only room no real facilities but what do you really need in Boracay it’s literally a few steps and your on the beach close to all the night life. The hotel staff were all friendly and helpful the room itself was clean plenty of space and comfortable nice bathroom. Over all I would definitely stay here again WiFi not great especially in the annexe where I stayed
Stayed 1 night in Nov 2017

4/10 Poor

Yunjeong

Disliked: Cleanliness, property conditions & facilities, room comfort
ㅂㄹ ㅎㅎ
위치 좋은거 빼고는 그닥...; 돈 더주고 다른곳 가는걸 추천해요!
Stayed 2 nights in Jan 2019

2/10 Terrible

Gustav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sämsta personalen jag någonsin stött på! Fick ett rum med trasig dörr, så gick inte att låsa. När vi sa till så skulle dem fixa problemet, när vi kom tillbaka från stranden 5 timmar senare hade dem inte gjort någonting. Vi hade en nedmonterad tv, inga handukar och inget toalettpapper. Vi bad om att få byta rum direkt, vilket vi fick. Dagen efter så städade dom rummet men fyllde inte på med handukar eller toalettpapper, jag fick springa 3 gånger till reception för att få grejerna. Inte bara att jag fick springa 3 våningar tre gånger, utan dem var fruktansvärt otrevliga när jag frågade om hjälpen. Skulle aldrig sätta min fot här igen!
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
임시숙소로만 이용하길 권장함
디몰과 위치가 매우가까움. 보라카이 늦은도착시 임시숙소로사용하길 권장함. 거미나 벌레는 그렇다치고 주변이 새벽에 시끄러움. 관광객이아닌 현지인들이 대부분으로 시끄러움. 마사지는 리조트숙박객에 한해 할인해줌.

2/10 Terrible

In Jun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
It was terrible to stay there. No room serviec. Small room. Only good thing is near by beach.
Stayed 3 nights in Feb 2018

8/10 Good

Oskari

Liked: Cleanliness, property conditions & facilities, room comfort
Boracay holiday
Room didint dry at all. There is ac but it dosent keep room dry If weather is rainy. Location and staff is nice and everything is very near. Hotel massage spa was very good also! Room is small but that dosent bother us.
Stayed 4 nights in Feb 2018

6/10 Okay

eunhye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2017