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"The room and hotel is a bit run down as most places over a century old"

"Yes "

"Staff was really courteous and very helpful. The room was great, very clean and spacious with an awesome view. Overall really great hotel!!"

"Once you realized there is a kiosk for check-in, this is done quickly. The lobby was nicely done. The room is compact but adequate. The mattress was better than average (but could be better). The pillows were very nice. The shower was easy to enter, and the flow and temperature were easy to control. Everywhere it was clean. The windows were double glazed and kept out most of the street noise. There's a decent restaurant two blocks away (Berghoff's) and a quickie (McDonald's) two blocks the other way. Although we didn't use it, the hotel has parking arrangements with a deck two blocks south. We plan to stay here again next time we're in Chicago."

"The staff immediately addressed my issues."

"Great place to stay walk to airport inside "

"Staff was courteous and our lake view room was great. Kids enjoyed the pool. "

"Staff were amazing, room was clean, views were great, and it’s in a perfect location. "

"Consistent"