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"This hotel is not near anything. The train fom the airport to the hotel is quite a long way, and then you have to drag your luggage a mile over rough cobblestones. There is permanant construction all around and no stores or restaurants nearby. They only turn on air conditioning certain times of the year so we sweat all night. The worst part us the staff who treats you like dirt, and they know nothing about Amsterdam. Ask them a question and they pull out their cell phone and start searching. This is NOT the IHG or HI Express that I know Ther are better and much more convenient hotels in Amsterdam.Hotels should drop this hotel off their list. And please hotel manager, do not come on here with apologies. You did not help me when I was there April 13 thru 16 2026. If you need a plug adapter at this hotel, they will not loan you one, but will sell you one for 18 usd, when they are 4 usd in downtown Amsterdam."

"We stayed here as they had an airport shuttle which was great."

"Clean room"

"All good"

"Wifi was so poor, literally no proper wifi. There was not any cup in the room, and for a tea or coffee, have to go to lobby, overall is was okay btw"

"Dirty room, bad amenities, bad mattress, horrible days"

"Did not use the shuttle. Breakfast was fabulous. Great selection of items. "

"The low quality of this hotel doesn't match the price point even for Amsterdam. The bathrooms are so poorly designed that the light doesn't shine in the sink/mirror area, the shower has no enclosure so the entire bathroom gets wet, there is no towel hook, no hand soap was provided. We only stayed 2 nights and the replaced the 2 towels provided initially but not the 3rd we had requested, and they did not make the bed. There is a little table and coat hooks but nowhere to put the clothes away. I'd not stay here again"

"The hotel was beautiful, perfect location, Room 1604, was AMAZING."