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"The staff make it what it is "

"Room 206 has the most comfortable four poster bed, i slept like a log every night. We usually just stay Room only, but occasionally we chose breakfast and dinner and neither options disappointed. There was entertainment each night. I have to give a big shout out to both Martin and Nathan who have always tried to get me a second floor room with a Seaview. 1,because I have walking difficulties and if the lift wasn't working for any reason then i could just about manage to get to my room, and 2, i suffer from depression and anxiety and being able to watch the sea calms me down. That being said, people will complain about the small things sometimes and i say to them that the staff do their best,always read the reviews on hotels and if you expect luxury then book the boulevard or similar hotel. And before you have a go at me about the president hotel, let me say that everyone is entitled to their own views and half the time problems are of the guests own makings. The hotel is truly pet friendly, allowing your pets everywhere with you, they even have a separate dining area for them unlike certain other hotels which i won't name. "

"Exceptional hotel, by far the best in the area"

"Everything was great, clean, lovely breakfast. Great for walks into the town centre. "

"It was a lovely hotel food excellent just rooms a little small for being a family room but it was very nice otherwise "

"Lovely upgraded room with a sea view. Food and drink were great. Handy for the tram which stops just outside the Hotel"

"The room was clean and tidy, the facilities were good and the staff were very helpful and friendly. "

"We had the annex which was spotless and room service left items that we requested. Staff were friendly and helpful. Good options for breakfast. Entertainment was enjoyable. Swimming pools are starting to look a little dated but they were checked and cleaned regularly. "

"Staff excellent and friendly "