Search Biwako-Hamaotsu Station hotels

"Great buffet breakfast. Decent sized room and the onsen was great"

"They don’t have spa…. The massage service is only offered in the room, which may not be ideal for guests traveling with children. It’s difficult to fully relax and enjoy the experience without a dedicated spa or massage are"

"The breakfast was excellent and the room clean"

" Clean room"

"Great location with lots of options and excellent room condition. Their guest service is also good."

"I would say Some staff was rude and breakfast needs improvement"

"Great stay"

"Hotel was in a fabulous location walking distance to everything within reason all very close to subway stations. Super friendly. There was a Starbucks 7-Eleven and Tully‘s coffee place right underneath."

"I've stayed at many Smile hotels in the past. This one has much smaller rooms! Other than great, it has a GREAT staff, very friendly and helpful! It's near the Kyoto Station. It's very easy to find, as it is in the direction where the Kyoto Tower is. When you get out of Kyoto Station's main/central entrance FACING the Kyoto Tower, with the station behind you, walk straight up for 4-5 minutes on the left side of the street/boulevard. You should be passing the huge temple on your left hand, and you should be on the same side of the street as the temple is. The hotel is literally right after the metro exit, like 5 steps after the metro exit of the Gojo stop. You can take the metro back and forth between the hotel and Kyoto Station. It's just ONE stop! Get off the Gojo stop and remember to take the correct exit to end up next to the hotel! Say "Hi!" to the staff member and mention "Anime Power!" to the staff members. They will know what it means :-) Thanks, Smile Hotel!"