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Flat-screen TV
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Guest reviews

4.4 out of 5 Excellent
988 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationPlaza Moyua2 min walk
Popular LocationBilbao Fine Arts Museum6 min walk
Popular LocationGuggenheim Museum Bilbao11 min walk
AirportBilbao (BIO)12 min drive

Choose dates to view prices

  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsStandard Room
  • Superior Double Room, City View

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Double Room, City View
  • Double Room Single Use

    4.8/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 1
    More detailsDouble Room Single Use
  • Superior Double Room Single Use, City View

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 1
    More detailsSuperior Double Room Single Use, City View
  • Junior Suite, City View

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 2
    More detailsJunior Suite, City View
  • Presidential Suite, City View

    Room amenities

    • 275 sq m
    • City view
    • Sleeps 4
    More detailsPresidential Suite, City View

About this area

Bilbao

Located in Bilbao's Abando neighbourhood, Hotel Carlton is in the city centre and near a metro station. Funicular de Artxanda and Abra Getxo Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Museo Marítimo Ría de Bilbao and Maritime Museum. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Plaza de Toros de Vista Alegre. Our guests appreciate the hotel's convenience for public transport: Moyua Station is just steps away and Indautxu Station is 6 minutes by foot.
View map
Popular Location

What's nearby

  • Plaza Moyua - 2 min walk
  • Bilbao Fine Arts Museum - 6 min walk
  • Plaza de Toros de Vista Alegre - 9 min walk
  • Zubizuri Bridge - 9 min walk
  • Guggenheim Museum Bilbao - 11 min walk

Getting around

  • Moyua Station - 1 min walk
  • Bilbao-Abando Station - 9 min walk
  • AirportBilbao (BIO) - 12 min drive

Restaurants

  • Carlton — 1 min walk
  • La Olla - 3 min walk
  • La Viña del Ensanche - 3 min walk
  • Udon - 3 min walk
  • El Globo - 3 min walk

About this property

Hotel Carlton

Luxury Bilbao hotel in Abando, near Guggenheim Museum Bilbao
A restaurant, a health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services. All 142 rooms offer free WiFi, room service and flat-screen TVs. Other amenities available to guests include coffee/tea makers, safes and phones.
Hotel Carlton offers 142 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 29.30 per day
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee 7 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends: EUR 12 for adults and EUR 12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Bathtub or shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats only
1 per room (up to 22 lb/10 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Self-parking fee: EUR 29.30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Carlton Bilbao
Hotel Carlton
Carlton Bilbao
Hotel Carlton Hotel
Hotel Carlton Bilbao
Hotel Carlton Hotel Bilbao

Frequently asked questions

Can I cancel my reservation for free at Hotel Carlton and receive a full refund?
Yes, Hotel Carlton offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Carlton cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Carlton pet-friendly?
Yes, Hotel Carlton allows cats and dogs (limit 1 per room) with a maximum weight of up to 10 kg per pet. Service animals are exempt from fees.
How much is parking at Hotel Carlton?
Self-parking is available for EUR 29.30 per day. Limited spots are available.
What time is check-in at Hotel Carlton?
Check-in is from 3:00 PM to anytime.
What time is check-out at Hotel Carlton?
Checkout is at noon.
Where is Hotel Carlton located?
Located in Abando, this luxury hotel is within a 15-minute walk of Ensanche, Guggenheim Museum Bilbao and San Mames Stadium. Plaza Moyua and Chavarri Palace are also within 5 minutes. Moyua Station is only a 2-minute walk and Indautxu Station is 6 minutes.
4.4
Excellent
988 reviews
5 - Excellent
560
4 - Good
326
3 - Okay
66
2 - Poor
25
1 - Terrible
11

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Property is really nice and very well located able to walk to all mayor attractions
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Always a pleasure to stay here.
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with partner
Out dated. Nice but out dated. Shower is tiny, I’m 5’11 200lbs and didn’t have shoulder room. It’s not a bad place but not all that great either. Great location though, can walk everywhere nearby like museum, tapas, and beautiful parks.
Stayed 2 nights in Feb 2020