Bieńczyce Hotels, Kraków

"A hotel that clearly prioritizes style over substance. It may seem like the issues are minor, but attention to detail really matters—and that’s where this place falls short. Thick layers of dust were noticeable, and finding ants in the shower room during the night was particularly off-putting."

"👍"

"We stayed in this beautiful hotel as a party of three in two separate rooms. When we arrived we were greeted by a polite and professional young man at the reception. Our rooms were spotless and tastefully furnished. Free bottled water ,coffee and tea sachets were provided. The bed was super comfy and I slept really well. Each room has its own air conditioning system so the temperature can be adjusted to suit ones needs. There is ample space to store luggage etc. I sampled their breakfast which was a buffet. There were food choices to suit everyone . Cold meats ,bread ,pastries and hot foods:sausages ,beans ,eggs etc. Plenty of coffee and juices . Yoghurt's ,fruits - everything one could ask for . A little gluten free station was provided too. I do not drink but the bar area looked well stocked and inviting. I did have a coffee at the bar though and it was very nice and served with a smile. Staff were great ,very helpful and very polite . The young man who greeted us initially was so lovely - I am sorry ,I forgot his name . Amelia was another reception staff who was lovely and helpful too. Katarzyna made sure our rooms were spotless- thank you. We had a fantastic time at this hotel and I am planning to return at some point. "

"Breakfast was excellent. All made fresh and plenty to eat. No complaints. Wish all stays had this bountiful breakfast."

"The hotel was really great. Very good location, nice rooms, quiet, friendly staff. The breakfast was the best I've come across at a hotel, really added to the whole experience."

"Awesome hotel! Very stylish, clean, comfortable and incredible staff! And the location for visiting Krakow couldn't be better. The restaurant is awesome too! You will not be disappointed!"

"I really enjoyed my stay at this hotel. AMAZING locations. Very friendly and helpful reception staff. Would definitely stay here again"

"Overall service, breakfast room was excellent. Highly recommend the hotel restaurant (evening), it was excellent. If get a chance to use the gym, it is small and be warned the floor is shiny so if use the mats in the gym be it makes the floor very slippery when doing certain exercises or spill any water."

"exceptional in every way, clean, great breakfast options, staff friendly and helpful. perfect location to stroll into city centre or 5 min max walk to train station for visiting tourist attractions. "