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"Ver new , clean, great family room! "

"We loved everything starting location, breakfast, room and staff"

"lovely modern hotel, great view from the pool, and lots of family areas."

"Beautiful property and wonderful staff"

"Celebrated an anniversary and birthday while staying at the Waxenstein. An anniversary card and chocolates in our room and a special birthday breakfast table with champagne for my wife’s birthday. All unexpected but greatly appreciated. No doubt our future trip to Grainau will include a stay at the Waxenstein."

"Liked the countryside location and proximity to the castle."

"Lovely room, staff were very polite and helpful. Food was excellent, service was little slow at dinner but otherwise very very good"

"Easy parking, easy check-in and super nice staff"

"Great and modern hotel. GOOD: - amazing breakfast - large rooms with balcony and mountain view - lot's of parking / garage and front of hotel - friendly stuff BAD: - if you like a coffee after breakfast the charges are extremely high (you get it from the same machine where you get your morning coffee for free) - charges in general for drinks are very high - they don't take American Express "

"Wonderful hotel. Clean, big, nice bathroom. Beds were comfortable. Loved the proximity to many area attractions. The restaurant was excellent as well as the breakfast. Lovely area. Wish I had stayed more than one night."

"Very nice place with incredible view from the room."

"Very nice clean room, very cozy restaurant in the same building, incredible lake and mountain view from the room balcony."

"I regularly travel globally for both business and pleasure usually staying at hotels of this class. The Bergresort has the worst service I ever experienced, a complete contrast to the Alpenpark (owned by the same family) where I stayed twice previously. At this level (4 star superior), rude, staff making customers feel unwelcome and ignored is not acceptable. Don't go to this hotel for a relaxing time. "

"Was a lovely hotel, friendly staff and the food at dinner and breakfast could not be faulted. "

"Central location, absolute fabulous staff, breakfast & afternoon tea/coffee included, private car parking included"

"The parking was fantastic… Location was superb… The staff was very, very helpful…"

"Everyone was incredibly friendly. The dinner menu was absolutely delicious. Breakfast was wonderful. "

"Nice staff!"

"Great hotel"

"Have stayed here before, excellent."