Benito Juárez Hotels, Puerto Vallarta

"Good breakfast. Staff was very kind (except the folks at reception who seemed annoyed in general)"

"Friendly staff"

"2nd time here and had a great time."

"Had great fun with family and over all was a pleasant place to stay "

"great "

"Everything was perfect Best service and attentive staff"

"We stayed at this resort as a family with our 10-year-old at the end of December, and we had a really enjoyable time. We were genuinely surprised by the number of pools on the property — there are many of them, most are heated, and they were very pleasant. The food was great, and the staff were always polite, helpful, and welcoming. The beach club was also excellent, and it’s only about 10 minutes away with a dedicated shuttle bus, which made it very convenient. The only negative part of our stay was the pullout sofa bed in the room, which was meant for our child. Our king-size bed was very comfortable, but the pullout mattress was terrible — extremely thin, and you could feel the springs directly through it with almost no cushioning. We had to call the front desk, and they brought a thick blanket to place on top, otherwise our child wouldn’t have been able to sleep on it. Honestly, I’m not sure why such a nice resort with great amenities would have such a cheap pullout mattress. We also spoke to other guests and it wasn’t just us — others had the same issue. Other than that, we really loved our stay. The resort is very green, feels private, and is very family-friendly. This is one of the few places where we can honestly say we would love to come back and stay again."

"Everyone was kind and courteous. "

"Amazing staff and amenities. The spa is top notch if you get a chance to check it out."