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Reviews of Hotel Mona Plaza

4 out of 5
Hotel Mona Plaza
Solunska 21, Belgrade

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 27 reviews" "
Rating 8 - Good. 5 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is okay, the location is convenient for walking around.
Stayed 1 night in Mar 2024

10/10 Excellent

Vasile-Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, rude and disappointing
Terrible service, checked into a dirty room, the room was not clean once in three days. Crumbs everywhere, stained carpets, WIFI not working. Frustrated guests in the elevator and lobby. Staff was rude and defensive, zero customer service. Very sad.
Stayed 3 nights in Aug 2023

10/10 Excellent

Valery, New Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,helpful staff,close to Danube river.Good breakfast,bar was good and not expensive.
Stayed 7 nights in Nov 2022

8/10 Good

Irina

Stayed 1 night in Sep 2022

6/10 Okay

Irina

Stayed 1 night in Sep 2022

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and friendly staff in nice neighborhood
Excellent stay. All the staff were very friendly. Breakfast is great and totally worth it. They even upgraded my room on check-in. I will definitely stay again.
Stayed 1 night in Jul 2022

10/10 Excellent

jane

Business traveller
Liked: Property conditions & facilities, room comfort
Belgrade new addition
New hotel in super area of Belgrade. Excellent overall standard and design. The only minor issue I had was if you had an east-facing room the curtains aren't dark enough for the light or keeping the heat out. And couldn't not get the aircon to reduce temperature. Aside from that, a really great hotel
Stayed 2 nights in Apr 2022

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10 for the Hotel, 10/10 for the price
I arrived late from a flight and could checkin without any issues or spoken a word which I prefer to be honest :) the hotel itself is brandnew and has some little minor issues which I guess they will learn in the process, therefore the price was 100% fair. Compared to Belgrade and for that quality it was a steal.
Stayed 1 night in Nov 2021
Response from Hotel Mona Plaza Team on 5 Jan 2022
Dear Alexander, thank you so much for your kind review. It is always a pleasure to receive positive feedback. We do hope your next stay will be as pleasant as the previous one. Kind regards Reservations department

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at hotel. Nice and clean and new. Super breakfast buffet and gym is great
Stayed 4 nights in Oct 2021

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a surprise! An amazing, modern hotel in the old section of Belgrade. Modern, clean with a friendly, professional staff. Rooms are very modern and clean
Stayed 1 night in Sep 2021
Response from Hotel Mona Plaza Team on 25 Sept 2021
Dear John, thank you so much for your kind review. It is always a pleasure to receive positive feedback. We do hope your next stay will be as pleasant as the previous one. Kind regards

10/10 Excellent

Oguz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Igor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maxim

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Violeta

Stayed 3 nights in Apr 2023

10/10 Excellent

Ivan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, gutes essen.
Stayed 1 night in Jan 2023

8/10 Good

Luca

Business traveller
Liked: Cleanliness, staff & service
Così così
Hotel nuovo, bello ma con dettagli non all'altezza. Es: Nella doccia mancava lo shampoo, era rotto il dosatore (molto grave). Davanti alla camera c'era un locale di servizio con il carrello delle pulizie, non si poteva chiudere per porta bloccata, poco decoroso. Insomma, con un po' di cura in più sarebbe molto meglio.
Stayed 1 night in Sep 2022

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel très moderne
Nous avons été surpris par l’emplacement qui n’augurait rien de bon. Mais c’est tout le contraire qui s’est produit, un hôtel très d sign avec un superbe accueil et un emplacement proche de lieu de festivité (15’ à pieds) A recommander sans hésiter
Stayed 1 night in Jul 2022

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfelenswert
Hotel ist neu und modern eingerichtet. Das Personal ist sehr freundlich und Professionel. Vladimir an der Reception super service, hilfsbereit. Die Lange ist im Zentrum aber doch ein wenig ausserhalb und man hat keinen Lärm.
Stayed 3 nights in Oct 2020
Response from Filip Maksutović on 1 Nov 2020
Dear Stefan, Thank you very much for your time leaving this review . We are really happy because you were satisfied with your stay in our hotel. Hope we will accommodate you again . Wish you all the best! Kind regards,