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"I thought the price for the room was misleading , I picked a pet friendly room check marked I would b bringing my dog paid and the invoice said final quote everything paid . But when I got to hotel they added over 50$ for 2 nights . Not too happy about that As well if u have back issues u will wake up crippled as they r like sleeping on concrete "

"No hot tub."

"Grtting a text 8AM, to ask what time you are checking out and do tou want to text the staff. Thats unacceptable "

"Staff were helpful and courteous. The best unit was clean and very well set up. If I needed to stay again in Ottawa I would recommend this hotel!"

"Clean and well maintained hotel. The king room with jetted tub was large and beautiful. Breakfast is no longer made to order but a buffet with somewhat limited types of items, however at least it was a hot breakfast. Only complaint was around the pool/hot tub/steam room. They weren’t bad but front desk said they were all working when in fact the jets in the hot tub were out of order (makes a difference if you’re choosing a hotel in part because of amenities). Also it’s supposed to be open to 10 pm but the cleaning person came in at 9:30 pm on Saturday evening when I was the only person there and basically started doing all the night maintenance, ie opened the boiler room and started filling the hot tub with cool water, so it cooled down, and while I was in it then opened the steam room to clean it (letting out all the steam) until I repeated that I was still using the facilities. She was nice enough about it but waited for me by sitting on a lounge chair and pausing the cool water going into the hot tub, so I felt awkward that she was clearly waiting around with nothing else to do except for the cleaning tasks after I left. I ended up tense and feeling guilty/annoyed and the opposite of relaxed. I suggest management say the closing hours are 9:30 pm if she is scheduled to clean up and close down at 9:30 pm, because it’s disappointing if that’s the last moment you have to relax and you thought you had until 10. "

"It was a good stay. The room was nice and comfortable. Staff were good "

"Wifi sid not skip a beat."

"Excellent hotel and the shuttle service was amazing great job!!! Thanbyou"

"Super clean and everyone is friendly "