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"Clean room, comfortable beds"

"Friendly staff. Great location. "

"Service, rooms and food were great! I hope I can return to Basel and will definitely stay at this hotel."

"Great clean room and helpful staff"

"Beautiful town, walking distance ro everywhere"

"Clean room snd friendly staff "

"We booked one of the best suites (508 I guess). I am a Gold Member of hotels.com I have been there guest more than 3 times in the last 6 years, always booking the best suites. Actually very nice memories with my daughter there. This last time I unfortunately left my solar power-bank when we left. I immediately called the hotel. After a few hours they told me that they had found it, and that it would be stored in the lost found box. It would be stored for 3 months. I have been there since three times asking for my power-bank and they say, they have seen it (even told me it was a black solar power-bank) but they no longer have it. What kind of answer is that? So ADVICE. Don´t forget your valuables there, cleaning might find them, but in the reception they will get lost! Very sad! "

"Clean and modern - a few feet from the railway station but still very quiet."

"One of the main features of this hotel that made me choose it was the whirlpool. Unfortunately it was out of action during my stay."