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Hotel Metropol Basel

4.0 star property
A historic haven near Basel Zoo where travelers can recharge at the 24-hour gym while enjoying modern comforts in a charming Swiss setting

Choose dates to view prices

Hotel Metropol Basel blends historic charm with modern amenities. The 24-hour gym keeps fitness routines on track, while free in-room WiFi connects guests. Multilingual staff helps explore nearby attractions like Basler Muenster and Marktplatz with hotel bike rentals.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
The current price is AU$244
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 19 per person
  • Self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Metropol Basel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Metropol Basel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on 24 May 2026 start from AU$244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropol Basel?

Self-parking is available for CHF 30 per night. Valet parking is available for CHF 30 per night. Extended parking is available for CHF 30 per night. Limited spots are available.

What time is check-in at Hotel Metropol Basel?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Metropol Basel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Metropol Basel located?

Located in Sankt Alban, this hotel is within a 15-minute walk of Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 mi (3 km). Basel SBB Station and Basel (ZDH-Basel SBB Train Station) are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 330 out of 705 reviews
Rating 8 - Good. 282 out of 705 reviews
Rating 6 - Okay. 59 out of 705 reviews
Rating 4 - Poor. 25 out of 705 reviews
Rating 2 - Terrible. 9 out of 705 reviews

Reviews

Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is close to train station, which makes traveling easy. We got a Basel card, which offers free bus/tram rides upon check in. The room is a bit small, but clean. View outside our window is great. Room is warm when we check in, so we open the window. Not too noisy. The breakfast is on top floor, and not to miss the view.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Clean room and common areas. Breakfast really good. Fresh fruit, cooked food, pastries, cold food. Eaten in breakfast room overlooking the rail station facade. Good value. Highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Staff nice. Good location. Good bed. Good bathroom. Plug next to bed. Decent tv choices.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, helpful staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff at reception.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service
Fabulous location, lovely staff, big room, great shower, free travel card provided by hotel, bus to airport 2 min walk around the corner just. Trams 2 min walk around corner also. Massive supermarket below station and food court.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

ana

The hotel is ok, the rooms are spacious and clean. However the staff is very loud
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anette

Liked: Cleanliness
Fine clean room - practically located A little strange that there are 3 hotels together
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service
We received free Zurich cards when we checked in which was a huge bonus. The front desk staff was nice. Location was great. The only complaint we had was that it was SO HOT in the room. They had over-compensated for the temperature outside. Even the floor was hot in some spots to walk on barefoot.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to central train station but a little hard to find. Hotel was clean and bed was comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! Basel is absolutely perfect for a weekend trip. The hotel was positioned just over the road from the main train station, bus from the airport arrives and departs in the same area. Basel card is included with stay so public transport is free! Also easily walkable to main areas. Checkin easy. We used the adjoining hotel reception as we had a late flight but this was no issue and there’s an option to check in electronically. Luggage store room. Room basic but clean and had everything we needed.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Alexanderina

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. girl on reception could do with some training on how to be a bit more helpful & not so blunt with people.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff !!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday base

Hotel staff were friendly, good size room with kettle and fridge. Decent breakfast. Great location, 10 minute walk to centre and around the corner from station provifing a good base for easy access to other swiss locations.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was expensive for what you received A few things were to working Good location
Stayed 2 nights in May 2025
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient location. Fabulous breakfast on the top floor!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel In a wonderful location

A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Metropol was perfect for our quick stay in Basel. It is located steps from the train station. The staff is helpful. When we arrived before check in to ask if we could store our luggage while sightseeing, they said our rooms were ready and allowed us to check in early. How nice! We were able to walk all over the city from our hotel. We enjoyed our one-night stay here. We were not able to have breakfast at the hotel as we had an early departure the next morning. We would recommend staying here.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Angela

Liked: Staff & service, room comfort

Close to transport links and good breakfast.

Hotel was close to the train station and bus back to the airport. Breakfast room on the top floor was good for choice of food and views. One of our rooms had a strange smell when we arrived but it faded over time.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dr Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
Close to SBB station. Lovely breakfast. Nice room.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Anna

Staff was very friendly and helpful
Stayed 2 nights in May 2024
Verified

10/10 Excellent

mahnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy access
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We loved the helpfulness of the staff. They were very helpful!!
Stayed 3 nights in Jun 2024