Search Bannockburn Holiday Park Accommodation

"Lovely room, great breakfast. Staff all very helpful. "

"Customer Service was different class from every team member. So friendly and helpful."

"Staff are great very friendly "

"Lovely "

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "

"Excellent hotel in all aspects. "

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"Decent stay. "

"The hotel needs renovation.The food in the restaurant was terrible and expensive! if you order a pie or smoked fish, know that they are bought from a supermarket and are just reheated. "