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"We were not advised that this hotel was being remodeled when making the reservation. The only rooms available to us were in the very back of the hotel where we had to drive around huge shipping containers full of lord knows what, as well as workers staying in some of the rooms hanging over the rails watching your every move as you came and went at the facility. Very unnerving to my wife. We would have left but because we booked thru Expedia the hotel would not refund our money for the room. We slept with all the locks on the doors and a table pushed in front of the door."

"All good. Just right place for the things we wanted to do in the area."

"Everything was good overall. Great location, gorgeous view, comfortable, nice new bathrooms, except Fire place was not working. Walls were thin, windows wouldn’t all close, floors creaked every step. Just didn’t seem well made structurally. Safe but old. "

"Close to everything Boone has to offer but feels like you’re in your own private oasis! It was an absolutely gorgeous property with tons of amenities, very well maintained, and overall we were so overjoyed with our experience. The only thing it was missing was a hot tub! We will be back. "

"Very tired, shabby and in need of upgrade ... which they are working on. I read on reviews 'nice views', which i couldn't see through the dirty windows. 'Restaurant on premises' was closed due to renos so we had to go down the windy mountain road into town for dinner and breakfast (The Town Tavern in Banner Elk was excellent). Carpet desperately needs changing. What they could clean they did ... clean comfy bed (but a Murphy bed? how do you clean behind that? You don't! ). New shower curtain ... thank you. Shower head is awf. Linens clean. My suggestion, wait until renos are done and then give it a try ... there's potential"

"This property is gorgeous, clean and perfect for a relaxing stay. The creek and waterfalls outside are beautiful. We left the windows and doors open as much as possible so we could hear them while we were at the property. We can't wait to come back again in the future!For those traveling with pets, the white house and green house each have a dog that come outside without leashes. A yellow lab and a Weimaraner. The lab is very friendly but came up on the deck without warning several times. The Weimaraner is barky but was also fine. "

"We really enjoyed our stay kitchen was well stocked, lots of games for the kids when it rained. The only complaint from my group was some nails on the back deck. We bought a hammer and fixed. The creek by the house was great for the kids to play in, and at night was wonderful falling asleep to the sound of water. Would definitly do it again"

"Great staff, nice clean establishment , website was accurate in describing the information about the hotel. "

"The home was clean however the property was not. Automated host msg was nice with instructions for check in and out. The cabin was a nice size. The game room was not a “room” it’s at the top of the stairs with not much room to use the foosball table. There was not a Mountain View and I imagine once the leaves come back it would be even harder to see. We were also disappointed in the amount of privacy the cabin lacked. The beds were nice and the hot tub was an awesome addition the family loved. "