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The Lodge at Banner Elk

2.5 star property
Travelers start their mornings with a hearty breakfast before heading out for mountain bike adventures or relaxing by the seasonal pool at this Banner Elk retreat

Choose dates to view prices

Best Western Mountain Lodge at Banner Elk offers genuine mountain hospitality. Enjoy a free full breakfast, a seasonal pool, and helpful staff providing concierge services, luggage storage, and meeting spaces near Sugar Mountain Resort.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is AU$251
includes taxes & fees
28 May - 29 May
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 11 October 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60 per accommodation, per day (maximum USD 1799 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 36 kg per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night.

Payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per day (maximum USD1799 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Lodge at Banner Elk pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 60 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at The Lodge at Banner Elk?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Lodge at Banner Elk on 28 May 2026 start from AU$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Lodge at Banner Elk?

Self-parking is free at this property.

What time is check-in at The Lodge at Banner Elk?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Lodge at Banner Elk?

Checkout is at 11:00 AM.

Where is The Lodge at Banner Elk located?

Situated in Banner Elk, this hotel is within 1 mile (2 km) of Banner House Museum and Tate-Evans Park. Elk Statue and The Greene are also within 2 miles (3 km).

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

Verified

8/10 Good

Gema

Liked: Cleanliness, staff & service, amenities
Clean updated rooms. Part of the hotel was getting renivated good breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Near the slopes and places to eat. The staff was very friendly and the room was clean. We parked right outside our door, which was nice as well.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jhonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very helpful.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here many times good location.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Mary Luzbella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating and nice.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obvious it is an older motel, so showing some wear and tear. Our room was clean and the bed was comfortable! Staff was very friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for short stay

Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly employees and very helpful
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, amenities
Quiet clean nice staff great location just 11 miles from McRae peak restaurants supermarket…great for the hikers runners
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

leonardo

Liked: Staff & service, amenities, property conditions & facilities
We had a great time , the beds are very comfortable as we were fully rested every morning
Stayed 2 nights in Jan 2024
Verified

8/10 Good

diana

Very nice clean staff was great 👍👍
Stayed 1 night in Jun 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have plans to go to Beech Mountain this hotel has the perfect location only 11 minutes away and the breakfast was delicious. I will definitely stay again!!!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Justin

Liked: Property conditions & facilities, room comfort

Rest assured for a good stay here.

Great stay, quiet. Breakfast and coffee was good and the service check in was very friendly.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Chih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hot breakfast. Very friendly and courteous staff.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service
Nice quiet location!
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Wendy

The room/breakfast was adequate for me - nothing special. The location was good for visiting the area.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and efficient!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, close to Sugar Mountain

Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
Stayed 1 night in Jan 2025
Verified

8/10 Good

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location between Beech and Sugar Ski resorts. Pet friendly is a plus!
Stayed 2 nights in Jan 2024