Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Michael
Reviewed January 23, 2024Reviewed January 23, 2024
Holiday Inns are always reliable and this one was no different. Clean and spacious rooms, free breakfast, airports shuttle ( cost) and close to public transport, cafes etc. The staff were friendly helpful.
Holiday Inns are always reliable and this one was no different. Clean and spacious rooms, free breakfast, airports shuttle ( cost) and close to public transport, cafes etc. The staff were friendly helpful.
Paula
Reviewed November 7, 2026Reviewed November 7, 2026
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
Simon
Reviewed December 3, 2023Reviewed December 3, 2023
It was a super hot day when we walked from the airport and the lady at reception was wonderful. We asked to leave our bags as we were too early to check in but she checked us in straight away, organised the shuttle for the next morning and gave us directions to walk to transport
The room was enormous and very nice. The bed was very comfortable and bathroom clean. We went straight to the pool which was lovely on a hot day! Very happy with our overnight stay
It was a super hot day when we walked from the airport and the lady at reception was wonderful. We asked to leave our bags as we were too early to check in but she checked us in straight away, organised the shuttle for the next morning and gave us directions to walk to transport
The room was enormous and very nice. The bed was very comfortable and bathroom clean. We went straight to the pool which was lovely on a hot day! Very happy with our overnight stay
Warm welcome at the hotel and excellent Customer Service at Reception. Great location close to Airport and Mascot Railway Station. Easy access to Sydney.
Note: If you catch the train from Mascot Station to Sydney or from Sydney to Mascot Station the fare is lower - $2.50 concession. Domestic Airport to City and City to Airport the fare is $18 one way, as the airport is a private railway station destination. There only a few shops and restaurants near the airport.
Warm welcome at the hotel and excellent Customer Service at Reception. Great location close to Airport and Mascot Railway Station. Easy access to Sydney.
Note: If you catch the train from Mascot Station to Sydney or from Sydney to Mascot Station the fare is lower - $2.50 concession. Domestic Airport to City and City to Airport the fare is $18 one way, as the airport is a private railway station destination. There only a few shops and restaurants near the airport.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
David
Reviewed November 5, 2026Reviewed November 5, 2026
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We found this a great place to have a short inexpensive overnight stay before an early morning flight. It is what it says, a budget level 3 star hotel so no luxuries and they weren't expected. We had a family room and there are fast food eateries next door to the property and a good Dining room at the Mantra Hotel, also next door. It was easy to organise shuttles to International for the following morning. Security is also good. A lot of young people and backpackers use the hotel and it has a...
We found this a great place to have a short inexpensive overnight stay before an early morning flight. It is what it says, a budget level 3 star hotel so no luxuries and they weren't expected. We had a family room and there are fast food eateries next door to the property and a good Dining room at the Mantra Hotel, also next door. It was easy to organise shuttles to International for the following morning. Security is also good. A lot of young people and backpackers use the hotel and it has a...
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
sheryl ann
Reviewed December 29, 2024Reviewed December 29, 2024
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Frequently Asked Questions
What is Banksia like?
You'll be sure to have fun exploring Sydney's Banksia neighbourhood. Consider a visit to Saint George Soccer Stadium as part of your Banksia travel plans.
If I need to cancel my hotel reservation in Banksia, will I receive a refund?
Yes! You'll find that most hotel room reservations are fully refundable as long as you cancel before the hotel’s cancellation deadline, which in most cases is within 24 or 48 hours of your arrival date. If you have a reservation that's non-refundable, you may still be able to cancel and get a refund within a 24-hour period of booking. Enter your dates, click on "Search", then you can use the "fully refundable" filter to get the best deals in Banksia.
What is there to do in this Sydney neighbourhood?
Saint George Soccer Stadium is an attraction you might want to check out while you're in Banksia. Rockdale Plaza Shopping Centre and Cahill Park are also worth a visit when you're out sightseeing in Sydney.
How can I get around Banksia and the greater Sydney area?
If you want to head out of town, you can hop aboard a train at Sydney Banksia Station.