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"We absolutely loved the staff at this hotel. The hotel itself is a reasonable place with decent facilities, but what really makes this place great is the staff. From the manager Robin to the security, we felt like they gave all guests VIP treatment. They were fantastic about giving advice and support when required. The front desk staff were particularly supportive. I even joked that I wish I could take the staff for my businesses! Good luck and if we ever come back to this beautiful part of the world again Sylhet will be top choice. "

"This was one of best stay in a hotel anywhere. We were treated like royalty. Welcomed by every employee when we returned every night. They had the pool (spectacular view there) repaired in a rush because we wanted to swim after our days of visit. The food was plenty, international and very good. Maymur a concierge helped us plan everything, trips, taxis, visits: he was great. The suite we had was perfect; large and fully equipped. Silent with good AC. One caveat: The hot water could be just a little bit warmer. The rest: perfect."

"everything was good"

"Service is excellent, I had issue with a flight being cancelled and they happily extend to 6 PM no charge since also bit low on occupancy at their site. The Small gesture that helps me during sudden changes on travel worth more than 5 stars"

"Nice place and friendly staff "

"Everything is excellent. But spa is not available there.Thank you."

"Exceptional service, beautifully kept hotel and ideally located in Dhaka. Will be visiting again"

"It was a great experience. The room was spacious and the decor was beautiful. The room and the bathroom was well kept and clean."

"Rubel and other officials are very good and caring people."