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Overview of Novotel Bangkok Sukhumvit 20

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
UNESCO Sustainable Property

Novotel Bangkok Sukhumvit 20

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSoi Cowboy8 min walk
    Popular LocationEmporium12 min walk
    Popular LocationEmQuartier13 min walk
    AirportBangkok (BKK-Suvarnabhumi Intl.)38 min drive

Choose dates to view prices

  • Superior Room, 2 Single Beds, City View

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Suite, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Room, 2 Single Beds (High Floor)

    4.4/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed (High Floor)

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Bangkok

Located in Bangkok's Sukhumvit neighbourhood, Novotel Bangkok Sukhumvit 20 is in the city centre and near a metro station. Travellers who have shopping on the agenda can visit EmQuartier and Terminal 21 Shopping Mall. Looking to enjoy an event or a game? See what's going on at Rajamangala Stadium, or consider Central Embassy for a night out. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Soi Cowboy - 8 min walk
  • Terminal 21 Shopping Mall - 11 min walk
  • Embassy of India - 12 min walk
  • Emporium - 12 min walk
  • EmQuartier - 13 min walk

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asoke BTS Station - 9 min walk
  • Suvarnabhumi International Airport (BKK) - 38 min drive

Restaurants

  • Food Exchange — 1 min walk
  • Gourmet Bar — 1 min walk
  • The Sport Corner - 3 min walk
  • Bad Burger Bangkok - 4 min walk
  • Indian Host - 4 min walk
View map

About this property

Novotel Bangkok Sukhumvit 20

Family-friendly Bangkok hotel in Sukhumvit, walk to Soi Cowboy
2 restaurants, an outdoor pool and 3 bars/lounges are available at this hotel. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. All 244 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Novotel Bangkok Sukhumvit 20 offers 244 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 42-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 800 meters

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 353 for adults and THB 177 for children
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dry cleaning service
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Thai

Business services

  • 14 meeting rooms
  • Conference space (6889 square feet)

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 15 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1530.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 353 for adults and THB 177 for children (approximately)
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)
Novotel Bangkok Sukhumvit 20 Hotel
Novotel Bangkok Sukhumvit 20 Bangkok
Novotel Bangkok Sukhumvit 20 Hotel Bangkok

Frequently asked questions

Can I cancel my reservation for free at Novotel Bangkok Sukhumvit 20 and receive a full refund?
Yes, Novotel Bangkok Sukhumvit 20 offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Bangkok Sukhumvit 20 cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Bangkok Sukhumvit 20?
As of 4 Mar. 2021, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on 8 Mar. 2021 start from AU$52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Bangkok Sukhumvit 20 have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Novotel Bangkok Sukhumvit 20 pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Bangkok Sukhumvit 20?
Self-parking and valet parking are free at this property.
What time is check-in at Novotel Bangkok Sukhumvit 20?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Novotel Bangkok Sukhumvit 20?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Novotel Bangkok Sukhumvit 20 provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of THB 1750 per vehicle applies.
Where is Novotel Bangkok Sukhumvit 20 located?
This family-friendly Bangkok hotel is located in the shopping district, within a 15-minute walk of Terminal 21 Shopping Mall, Embassy of India and EmQuartier. Siam Paragon Mall and Pratunam Market are also within 3 mi (5 km). Asoke BTS Station is 9 minutes by foot and Sukhumvit Station is 11 minutes.
4.5
Wonderful
Rating 5 - Excellent. 582 out of 996 reviews
5 - Excellent 58%
Rating 4 - Good. 346 out of 996 reviews
4 - Good 35%
Rating 3 - Okay. 49 out of 996 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 996 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 996 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

The elevator s are very slow and often crowded. Other than that things are alright.
Stayed 1 night in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

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