Ban Phochai Hotels, Chiang Mai

"Staff was great. Free water was very helpful. Showers had instant hot water. Got help with excursions. Walkable to Phae gate by 4 minutes and night bazaar"

"Overall excellent place "

"We were very happy with our room and the staff went out of their way to make our stay a good one. The hotel is very conveniently located in the Old Town and there are lots of things to do. We would definitely stay at this hotel again. "

"Great "

"Amazing stay. Would highly recommend for anyone visiting Chang Mai! "

"The front desk staff were friendly, helpful, and polite. I forget the gentleman's name who helped us, but if management can find out, he should be commended for his hospitality upon arrival and during. Tina at the front desk was always so helpful, sincere, and a delight to talk to. Dada, a beautiful young staff member, was always helpful, pleasant, and willing to assist with anything. The support food staff were always working hard. As world travellers, we would have to say this was one of the most hospitable hotels. It was close to everything, and all tours picked up from this hotel as well. All night markets are within walking distance. We never had to use a taxi once during our 5 days. "

"Booked here very last minute due to a change in plans, and ended up LOVING the stay. From the moment you’re greeted out front to the minute you leave, everyone is so pleasant and friendly. The rooms, atmosphere, pool area, and dining are STUNNING, and the staff is so attentive and amazing. Room service was so amazing, and the cleaning was immaculate. They even found out we had a birthday to celebrate and brought a cake to our room. I would always recommend! "

"Prob the coziest and nicest hotel in Chiang Mai old town. "

"Nice hotel, good food and great service "