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The Empress Hotel Chiang Mai

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Modern elegance in vibrant surroundings

Surrounded by vibrant restaurants, shops, and night markets, this hotel offers spacious rooms adorned with modern decor and Thai accents. Delight in a refreshing pool, a well-equipped gym, and a breakfast buffet featuring diverse vegan options.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$72
includes taxes & fees
2 June - 3 June

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About this property

The Empress Hotel Chiang Mai

  • Upscale family-friendly hotel near Chiang Mai Night Bazaar
  • Close to Tha Phae Gate, The Empress Hotel Chiang Mai provides a poolside bar, a terrace and shopping on-site. Indulge in a Thai massage, a body scrub and aromatherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking and extended parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
    • Babysitting (surcharge), a front desk safe and laundry services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 375 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with bidets and free toiletries
    • TVs with satellite channels
    • Daily housekeeping and desks

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine
Centara Riverside Hotel Chiang Mai
Wat Ket
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 950 reviews
The price is AU$70
includes taxes & fees
5 June - 6 June
Centara Riverside Hotel Chiang Mai
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 850.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Empress Hotel Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Empress Hotel Chiang Mai?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Empress Hotel Chiang Mai on 2 June 2026 start from AU$72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Empress Hotel Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empress Hotel Chiang Mai?

Self-parking and extended parking are free at this property.

What time is check-in at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at The Empress Hotel Chiang Mai?

Checkout is at noon. Late checkout is available for THB 500 (subject to availability).

Does The Empress Hotel Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-midnight on request. A fee of THB 250 per person applies.

Where is The Empress Hotel Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within 1 mi (2 km) of Riverside and Chiang Mai Night Bazaar. Mae Kha Canal Village and Mae Ping River are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 682 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

Verified

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice & friendly staff
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Soe

Liked: Cleanliness, staff & service, amenities
Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Stayed 1 night in Dec 2025
Verified

8/10 Good

Clive

Liked: Cleanliness
Every thing was great except the pool area needs refurbished.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Stayed 26 nights in Jan 2026
Verified

8/10 Good

Kristoff

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the amenities were good, and the view was good. Beds were slightly uncomfortable, but it was all good all in all.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

becky

Liked: Cleanliness, amenities, property conditions & facilities
Top notch service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at the Empress often. We always love it there! The staff is so welcoming and helpful!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location.
Stayed 14 nights in Feb 2025
Verified

8/10 Good

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice pool
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, especially Paul. The breakfast was great exceeded our expectations. The location was great and transportation was excellent. I would recommend this place to others.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, comfortable bed. Wide variety of offerings for breakfast. Walkable to many markets.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
It’s really clean and staffs are nice and friendly. I will certainly stay here again.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff service
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel…rooms, service pool area and staff were amazing
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Raymarc

Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

an pang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the Chiang Mai night market, 15 minute walk, close to Thai massage, restaurants, and shopping. Have been staying here every time I come to Chiang Mai for the past 8 years
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel but the beds were a little hard. They gave us nice snacks and the breakfast buffet was very good.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and buffet breakfast. Appreciated the welcome gift bag and slightly later checkout option
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Quite stay near the Old City. Staff is very friendly and helpful.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Soe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to night markets and shopping plaza. Hotel is nice and clean. Staff and service are perfect.
Stayed 9 nights in Jan 2025
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place

good value good food good service
Stayed 1 night in Dec 2024
Verified

8/10 Good

dongbiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Charles Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and friendly. Beds wonderful water hot and breakfast buffet tasty.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Dominic Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so very helpful and friendly they made me feel important and as if they were my friends great stay loved all of it.
Stayed 10 nights in Aug 2023