Family Hotels & Resorts in Ballston Spa from AU$106

"Front desk staff was okay , my room was decent lights would not stay on in the bathroom i wont complain much because i still like this property "

"I believe this was the first time staying at a Marriott Hotel and I have to say the experience was a solid 9/10. From the moment we arrived the front desk staff and the restaurant/bar team were outstanding - friendly, professional, and genuinely helpful. They really set the tone for the great stay. We stayed in room 538 which had a king size bed that was incredibly comfortable. The room was spacious clean and had excellent blackout shades, which made it easy to relax and sleep. The only issue we ran into was the morning cleaning staff starting around 7 AM. There was a lot of loud talking near the linen room as if people were shouting across a long distance. One morning, I had to leave early for errands and could clearly hear someone talking very loudly again. When I opened the door I saw one of the cleaning staff on her phone, using a hands-free device speaking loudly from inside the linen room. I asked why are you so loud and she just smiled without saying anything. It felt inconsiderate to guest who might still be sleeping. Aside from that everything else about the stay was excellent. The hotel itself the amenities and especially the front desk and the restaurant staff made the experience extremely positive. I would definitely stay here again - I just hope management can address the early morning noise from housekeeping."

"The heating in the room was very loud and kept blowing hot and at time cold air. We didn't sleep at all."

"Great staff "

"Older property. No suitcase stand in the room. Drapes aren't closeable, no blackout drapes. Needs refresh. Night clerk needs lesson in empathy, day shuttle driver was excellent. "

"N"

"The room was beautiful and clean, also the water was nice and hot.Only two complaints 1. The pool was closed for 4 days, my entire trip. 2. There aren’t any microwaves in the room, you have to go downstairs to the lobby in the mini store to warm up your food which suck. "

"Room was super clean, staff was friendly and helpful. My only complaint is there was some kind of event for high schoolers this weekend it was still pretty loud after 10 pm but otherwise my stay was great! Will definitely be back "

"The staff were very rude. The room was not properly stocked with toiletries, linens, ice bucket and cups. When we asked staff for items they said they would be up in 5 minutes which they never came and we had to keep calling them. They acted like they did not want to be bothered. This will be our last time staying here it seems each time it is something new."